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I absolutely love the color that was picked out for me !I thought if I went lighter I wouldn't feel comfortable because my hair is very thin and balding on the top. It looks so much better than I thought. Thank you so much 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I asked my colorist and specified in an email that I wanted the original color.I took a break from coloring my hair and wanted the original color. In the email to my colorist I specified that I wanted to go back to the first color that I got from esalon... excited to go back I didnt even look until the dye going in my hair was very dark and didnt look like the first one. I went to my computer and looked and somehow there is pearl added in instead of golden. So now I have this color sitting on my head and have to wait it out, or go to the salon to get it fixed I am very disappointed 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Erain, We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
DecuDéçu de ma couleur Je ne souhaite plus commander Merci de stopper mon abonnement. Cdlt 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDanielle B. - Merci pour votre commentaire. Nous sommes vraiment désolés d'apprendre que vous soyez déçue par les résultats de votre coloration. Votre satisfaction est très importante pour nous. Nous allons revenir vers vous par email afin de remédier à cette situation et vous aider à obtenir la meilleure couleur qui soit. |
Makes hair look healthy!The colour is exactly what I wanted with grey coverage! Makes your hair looks shinier and healthier 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Affordable and It Works Beautifully ♥️I found an ad online either on Instagram or Facebook for this hair color and was very skeptical because I have never heard of it nor do I trust a lot of ads that come from social media sites, however this one is 100% LEGIT! I wanted something to cover my grays and it did just that! And the custom color that I received just for me was a beautiful dark brown color! Great place to get your custom hair color and it’s super affordable too! WIN WIN! XOXO~ Misty C ♥️ 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Mehr als zufriedenTolle Farbe , ich hab einen wunderschönen Glanz im Haar und wenn ich mal was anderes ausprobieren möchte kann ich jederzeit meine Farbe abändern. Ich bin mehr als zufrieden. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great colorThe application was easy as I have very short hair and the color is what I wanted! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ProductLove the color, coverage and longevity of my hair color. Keeps my hair soft and shiny too. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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DisappointedThe color that was sent was not what I asked for. I uploaded photos of what I have currently and wanted to maintain. My roots didn’t match . I have dark brown hair and my roots were golden. I do not recommend using this site. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Ashley, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! :) |
Wrong colorI asked for a lighter shade of blonde and it came even darker than the last one 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRebecca - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |