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Color Set
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66,982 Verificado Comentarios de clientes |
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ColourMy colour came out darker than expected but maybe because of my previous colour 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Natalie! We are sorry to hear your color came out darker than expected. Please check your emails, we got back to you to help you further. |
Not what I expectedI ordered the color in light brown. I did a strand test, but apparently it wasn’t enough to show that it would turn my hair a dark auburn. It’s not a bad color, but not what I expected. I wanted to just cover the gray with my natural color, which is what I ordered. Usually esalon’s colors work out fine, but not this time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Jill, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Gray coverageI still did not get the gray (white) coverage I should get. I like the color but still had gray around the face line I should not have had. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Janet, We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
vraiment du "sur mesure"Je suis ravie de ma nouvelle couleur, je vous avais demandé un ton plus clair que la précédente et j'en suis ravie. Les produits sont vraiment top, les cheveux sont doux et la coloration tient très bien sur la durée. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Zufrieden wie immerIch bin mit der Farbe sehr zufrieden. Sie hält wesentlich länger als die Farben die man in der Drogerie kaufen kann. Und sie hat genau meine Wunschfarbe 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Wunderschöne FarbeBin sehr zufrieden mit meinem Farbton Braungold. Super Farbergebnis mit sehr guter Grauabdeckung . 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Tolles ProduktDie Haarfarbe war genau so, wie gewünscht und sehr natürlich, ja, ich bin tatsächlich begeistert. Durch die starke Sonnenstrahlung, bin sehr viel und lange draußen, hat die Farbintensität nachgelassen, letzte Färbung vor 3 Wochen 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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I love the colorsI’ve tried a few colors and love them all! I use to use store bought ones and eSalon is so much better. 2 de 3 personas encontraron este comentario útil. ¿Y tú? |
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A beautiful colour, closest to my real colourI love how the colour went on, no sting and no horrid smell. Thick enough to go through my long hair without dribbling. Now I have the right colour I can try some highlight streaks. Thank you. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Stubborn GreysStill not enough to cover the stubborn greys 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Dana, Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |