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Work very well for meI have never colored my hair, so now where I do not go to the hairdresser anymore, I can not deal with the grey i wanted something for my roots. After talking with someone there I order one color which was nice everyone liked it and I did too. But I thought I might try to go a little lighter and i did and i love it. If i can do it. Anyone can believe me... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not the sameI've been ordering for a long time. In the past year I've noticed the coloring is very strong smelling. It never smelled before. Now with my last kit the coloring is so thick it feels like glue is on my hair. I love your colors however Not real happy with the product. Might have to change company's. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I so enjoy having your professional colir come to my door.Hi , my color seem to have a tint of red coming through. It also could be a little darker.I think I will wait on my next order. I need a professional to coor my hair, my daughter sees a few gray. I lnow it operater errer, Thanks Jeanette 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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FantasticI bought a hair dyer a couple of years ago and I loved it. It was customized and I was very happy with it. Unfortunately, this time I made a wrong mixture, and it didn't fit me at all. Anyhow, it was my fault and the quality of the product is awesome, as before. I'll order another one like the fiirst one I used. I highly recommend it. Great an reliable professionals. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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LoveI absolutely loved this color . It was exactly what I was looking for . However ,my only complaint was that I wish they had sent me more,I was scrapping the bowl to color my last section . I will have to remember to inquiry about getting more color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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It is worth it to work with your colorist!My first coloring did not go that well, then my colorist changed up the formula, and the result was much improved. The color didn't fade like before, and I am very happy with the results. I wish I had received the original package like my daughter has. When she started with e-Salon, she received a little bowl and brush, and clips. I never did get those so I have to scrounge around when it's time to color my hair. This time, I used plastic chip bag clips to clip my hair! Still, I will continue to use this product, at least during COVID. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Permanent color to cover greysI liked how the color covered my grey roots, but to enhance the overall cover of my existing hair the shade was too dark. Would have preferred a shade lighter, like light brown permanent. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Adjust my upcoming color to be shipped on September 10th.My last color was too Brassy/orangish. Please adjust my upcoming order. Thank you, Theresa Holland 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTheresa H. - We appreciate your feedback here at eSalon! We are so sorry to hear that you were not happy with the outcome you expected with our color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Ugly colorHated the color. Too orange 🤮. When applied to hair, colors are not at all the color as designated by the color chart. Will never purchase from here again. Unfortunately they got me for one more order that I’m just going to throw in the garbage once I receive. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissa - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
AbdeckungSchlechte Abdeckung, zu teuer 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosFiona F. - Herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen. Es tut uns leid zu hören, dass die Grauabdeckung nicht Ihren Vorstellungen entsprochen hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. |