66,934 Verificado Comentarios de clientes |
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ColorIt was a little too red and not dark enough, 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hairline shows gray quicklyThe hairline around my temples doesn’t seem to fully take the dye. Within a week it seemed to fade, and grey starts to show. I started the process on my hairline for maximum dye time. Avoided the cream to protect skin from dye, thinking that might be the cause. The rest of my hair takes the dye beautifully. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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strawberry blondeI need it to cover my grays a bit better and I need to change the color so it is not so brassy. I do want a warn strawberry blonde but it does not seem natural. It needs to be a bit less orange color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great product, not enough of itI love the product, but I simply have so much hair, there's not enough to cover it all. Also it's been so long that I need to do all of it not just the roots and my hair is almost all the way to my but. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Waste of moneyColor lasts about 3 washes. Customer service is worse than terrible. Do not buy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLauren - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
pas adaptéBien que j'ai suivi vos instructions (uniquement racines) mes racines restent plus foncées que mes longueurs. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosagnes C. - Nous sommes vraiment désolés d'apprendre que vous avez été déçue par les résultats de votre coloration. Notre garantie Coloration heureuse eSalon est primordiale pour nous. Nous travaillerons avec vous pour remédier à cette situation. Veuillez vérifier vos e-mails, nous vous enverrons les prochaines étapes. Merci encore pour votre commentaire ! |
Colorcolor was a bit mousey brown this time and dried my hair out pretty bad. The first two colors were amazing 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEileen- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
ColorTerrible, turned my hair brassy every time, even after emailing and having them change it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRenee- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
AwfulColor was wrong, gray hairs afterwards and other hair was two different tones! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Turned my ash blonde hair RED! Good customer service.Requested ash or cool toned blonde and it made my hair strawberry colored! Called customer support and they sent me a correction kit at no charge, saying that I must process "warm". The new kit just maintained the red tone and didn't help. After two tries, I'm done, Always been an ash or cool toned medium blonde & in my experience they cannot provide a product for that color. Customer service is good. The color set is easy to use & the tools are nice. I would only use eSalon if you are a brunette or warm toned blonde. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnne- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |