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Color Set
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66,934 Verificado Comentarios de clientes |
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Farblich super aber leider hält sie nicht langeFarblich super toll aber leider hält sie nicht lange ist nach 3 Wochen leider nicht mehr schwarz sondern Braun...Schade 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKerstin P. - Herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen. Es tut uns leid zu hören, dass die Grauabdeckung nicht Ihren Vorstellungen entsprochen hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. |
Cancelled subscriptionI cancelled my subscription back in March/April and I still keep getting orders. I cancelled AGAIN in a August Hopefully I don’t get anymore 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAna- We truly appreciate your feedback.There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. The advantage of our hair color plan is that you receive 20% off of every order and you are also able to place single color orders. You can also adjust your auto delivery date and frequency as much as you'd like! Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
Colour not quite right yetThe colour was too red. I want my hair dark brown with a touch of warmth. When the light is on this colour at present all you see is red. Need colour re adapted to give me dark brown with a slight touch of warmth 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRhonda D. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
2 washesTo washes and my grays are showing again will not ever do again... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJoelle- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not enough pigmentI've used the color twice, regrowth coverage was not adequate. Overall color was good and color lasted. But, still disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGloria- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Customer for 6 yearsSix years ago I ordered a deep auburn color with an emphasis on red but specifically said I did not want any of the purple that seems to be so prevalent with many of the over-the-counter auburn hair colors. I got an auburn that was absolutely perfect the first time. Six years later and I’m still using that exact same auburn shade and it’s the same today as it was all those years ago. I’m also glad I was smart enough to order the ends refresher because it makes the East off my hair darker and richer-not to mention shinier-so that it transitions my newly dark rich roots to the rest of my hair. I won’t lie… I hate doing my hair every six weeks. My hair is very, very curly and it’s a pain in the butt. But what I hate even more is spending $100 more than what I pay esalon to have someone apply the same exact color in the same exact same strength when I can do it myself for so much less. Professional color delivered to me for a fraction… And I mean a FRACTION of the cost of going to the salon. It’s worth every dime. You don’t have to believe my words… But you can’t argue with the six years that I’ve spent here. I don’t have to say anything in the end… it’s the six years that alone speaks volumes. 244 de 256 personas encontraron este comentario útil. ¿Y tú? |
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Awesome colorLove this color! No smell and leaves my hair soft. I like this better than when I went to the salon to have it done. I love how soft it leaves my hair and the color lasts for weeks. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Love love love esalonGreat product, saves me time, colored my grays. I love the shine as well thank you 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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SuperbLove everything about it. From the presentation to the use to the end result. Easy to use. No Mess. No Smell. Súper shiny hair and a colour that lasts. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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I love this new colorI haven't been able to color since I ordered. Was able to do so today. I LOVE this color! Well done, colorist! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |