66,934 Verified Client Reviews |
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It started pinkish light brown ...So it's turn it out pretty good initially, as I was going for a pinkish light brown/dark blond... But now it's turned into this very copper-ish darker brown that I don't like. This color changed too much, despite me purchasing their shampoo/rinse & tint to use in between washes. And unfortunately they shipped yesterday the same color... I think I just wanna go back to my own color which was a Light ash Brown. Maybe they will allow an exchange for my natural color? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJessika - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Ups and downsPackaged really well and arrived quickly, lovely touches having my name on the bottles extra. A little disappointed with the colour I’m definitely a mid to dark brunette instead of dark blonde. Very chocolatey which is really not what I wanted. I wanted to cover brassy tones in my blonde hair by going a little darker and now I’m not even close to blonde. I had a very very brief phone call on an American number from which I was disconnected twice and simply told I wasn’t going to be the colour I’d chosen but I’d still be blonde. All in all a really great product and service but clarity on the colour needs to be more of a focus as in my case I’ve now essentially ruined four years of salon treatments going blonde. Oh well what is quarantine for if not experimenting. 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsGeorgia- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts will be in contact with you via email and will be happy to assist in this process. |
Pleasantly surprisedThis is the first time I have used this service as I was getting desperate. My hair has not been coloured since February so you can imagine the mountain of grey hair that had appeared. I wasn’t going to colour my own hair but thought how bad could it get? As long as it doesn’t turn orange I can handle anything. Even after my colour kit arrived I was a bit worried but I bit the bullet and have to say I am glad I did. The colour is really nice and too my amazement it covered all me greys in 35 minutes!!!! 3 of 3 people found this review helpful. Did you? |
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Happy!Wow! My color turned out great. It covered my grays and it looks natural. My hair is soft and shiny... looks so healthy♡ And after it's all done my hair didn't smell like the product... it smelt like the shampoo and conditioner. Thank you very much Mindy and eSalon♡ 0 of 0 people found this review helpful. Did you? |
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Five starsVery easy to use,colour was very natural 0 of 0 people found this review helpful. Did you? |
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Easy to do. My color needs adjustingEasy to do. Instructions are clear. Watch the videos prior to coloring your hair. That helps so much. My mixed color was more strawberry blonde than golden blonde so next time I will adjust it. I used my fingers more than the brush. I recommend small sections of hair as you color. 0 of 0 people found this review helpful. Did you? |
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Product veas easy to use, odor free and coverage was great as well as the colorThe product was easy to use, oder free, the color was perfect and I would definitely use it again. 0 of 0 people found this review helpful. Did you? |
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Great resultsFantastic colour and easy to follow instructions for me as first time colouring my own hair would highly recommend 0 of 0 people found this review helpful. Did you? |
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Love it!Easy to do and the results are amazing!! 0 of 0 people found this review helpful. Did you? |
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Friend colored hairShe went to school for hair. She is excellent making others look good 0 of 0 people found this review helpful. Did you? |