66,934 Verified Client Reviews |
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My kit is always perfectI love everything about it except the shampoo that comes with it. I don’t get any larger, don’t know if this is normal. 0 of 0 people found this review helpful. Did you? |
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Great servicePerfect colour but didn’t cover my grey hairs 0 of 0 people found this review helpful. Did you? |
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Great colorJust not happy that I am now paying an additional 7.00$ it was 30.00 before. Since this wud be my second order why isnt the $30.00 the price? 0 of 0 people found this review helpful. Did you? |
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CoverageI love the color but it's definitely didn't cover my gray. This is my first time putting any products in my NATURAL HAIR. I will give it a try again hopeful it's will work this time. I have been natural for 15 years so maybe that's why I didn't know. 0 of 0 people found this review helpful. Did you? |
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Still to brassyI am happy with the condition my hair is in after coloring it with esalon but the color is still to brassy. I’ve washed it with purple shampoo but can’t seem to tone it down enough. 0 of 0 people found this review helpful. Did you? |
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good grey coveragewas pleased for the most part with color was a little darker than i like but i'm in the sun a lot so it is really lightened up 0 of 0 people found this review helpful. Did you? |
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Color adjustment was well doneThis was my second order from eSalon and I am very happy with the results! However, in my most recent shipment, there was no "Classic Shampoo" nor "Classic Conditioner" included, so I had to use my own. Additionally, there were no gloves included with my most recent set. 0 of 0 people found this review helpful. Did you? |
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Wrong colorWay too dark, colorist changed it on me 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKim - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
WrongMy review isn’t on color because I can’t use it. I requested all over color and was sent root and ends retouch. Not enough to do all hair so wasted my money. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsH.L - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
UnsatisfactoryIt did not turn out the color I expected 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAndrea - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |