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Color Set
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66,925 Verificado Comentarios de clientes |
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Color holdingSo far the color's holding up good. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Gray coverageI have stubborn gray..especially in the finer strand . Gray coverage lasts 1 week 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathy - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Almost perfect.I loved this product ....except....my color was a teeny bit too dark. However I think if this is what I have to live with I will take it. Because of Covid-19 this year is the first year I have been coloring my own hair in about 10 years. I started with a different major mail order company (MR). Beautiful packaging, HORRIBLE SMELL. Their product smelled like cigarette ashes including their shampoo & conditioner. Then my hair turned from dark brown to a dull reddish color after a few weeks, I was pretty disappointed. I texted my stylist of almost 30 years and she told me she had heard raves about your product. Well I wish I would have started here. None of your products smelled bad & your shampoo & conditioner smell lovely. My hair color has remained the SAME color & not turned reddish or any sort of copper. It’s a beautiful DARK brown. As I said if this is all there is, then I will take it, I’m not a light brown hair color person, but this came out almost black on me. I don’t expect perfection from distance shopping, but in my limited experience this has been a wonderful product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair a little too darkI don't think this is for me. Although after the second time, I have seen some of the darker shades, I have seen too much of the lighter shades, Perhaps if my hair was a lighter color, it would be more noticeable. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Commande forcéeBonjour, Je n'ai pas souhaité cette commande, j'ai résilié l'abonnement. On m'indique qu'avant d'expédier la commande il faut que j'appelle. Par contre c'est prélevé directement avant l'envoi. Je ne souhaite pas ce produit, je n'en veux pas, merci d'annuler cette commande et de me rembourser. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlice R. - Merci de nous avoir contactés. Nous prenons en compte votre demande et allons revenir vers vous par email pour vous informer des étapes suivantes. |
OrangeI am so incredibly disappointed with this color. The root and end colors were so different that you can visually see the difference. Both the roots and ends are very orange. The end color looks like a pumpkin. My son actually asked me if I did my hair for Halloween. This is not ok and I have no idea how to fix it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTrish - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color did not takeThe color was not even close to what was promised. I did everything exactly as directed and somehow my roots, which were done first, took zero color. The rest of my hair ended up black without any of the tint I wanted. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKira - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not the color I wantedMy hair did not really change color. It was orangey and I wanted an ash tone. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosFiras - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Very pleased with the result of the colourMy daughter helped me with the Colouring and we were both very pleased/ impressed with the result. Thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Erster VersuchIch färbe meine Haare bereits seit 20 Jahren. Mal beim Friseur, aber meistens alleine zuhause. Das Paket war übersichtlich und die Anleitung unkompliziert. Farbe war/ ist super. Anwendung war einfach und das mitgelieferte Shampoo und Conditioner waren gut. Insgesamt hat die ganze Anwendung, Farbe und Haltbarkeit eine höhere Qualität als die Drogerieprodukte, was den Preis auch rechtfertigt. Werde auf alle Fälle wieder bestellen. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |