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Custom Color Set
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66,880 Verified Client Reviews |
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Didn't quite cover my greyI like the color, but it didn't conquer my most stubborn gray around my hairline. I left it on the whole time. Also, the conditioner didn't give my hair the same "slip" that others I have used in conjunction with hair coloring products have given me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlyssa - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
I Expected BetterI certainly dont mean to offend, but my honest opinion is that I've done an equivalent job with Color Silk $3.00 box of dye. Normally, I don't bother to follow the coloring instructions, because I've been dying my hair for eons. This time, I took extra special care to follow every instruction to the T. I timed roots then did my ends, and even had some leftover dye to mix with water and massage in in the shower. Sadly, my roots came out very dark, while the bulk of my hair is a brighter shade of red. They didnt blend well at all. My hair feels much drier and frizzy. Anyway, thank you for the opportunity to have this experience. It was a really nice kit, but your product just isn't for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKristina - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
TERRIBLE COLOR and poor quality product!My hair is now a dry, bland brown with no shine. Hate it. Complained to esalon but got charged for another dose. Please do not send me any more of this junk. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaura - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Still not covering my rootsI have white and grey roots. This is the second time I have tried salon color and, even after adjusting color and following directions EXACTLY as written, the coverage is suboptimal. I am going to try another brand of color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSandra - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Has turned my hair to straw and my ends look like crapStopped coloring my hair because of OTC brands made my hair overly porous and look like straw. Salon dyes were better be cause they were custom but I did not want to send $120 in the salon every 6 weeks for my super long and thick hair. Esalon with their custom blends seemed to be the right fit to still get custom color and not cost an arm and a leg. First two shipments seemed not to destroy my hair like OTC color and I was happy. Since then, each consecutive dye seems to have made my hair progressively worse and it is awful now. It also seems like custom color does not realize that your roots my need refreshing more than annually when your hair falls more than halfway down your back. Really so disappointed with this service. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRoxanne - We’re so sorry to hear that you were disappointed by the results of your color application. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Hair color setLove this 0 of 0 people found this review helpful. Did you? |
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Hair colour setI have to admit I was a bit sceptical when I ordered this, but I need not have worried, everything in my set was beautifully presented with good and easy to follow instructions so you get the most out of your colour set, the result was soft, shiny and beautifully coloured hair! I've had so many people commenting, saying my hair looks great! I've searched for years for a copper colour and now I've found it! Thankyou E-Salon! 0 of 0 people found this review helpful. Did you? |
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Covers the greyLike the color 0 of 0 people found this review helpful. Did you? |
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First time coloring my hairI wanted a complete change of color after years with natural dark brown hair and blond highlights. I thought it brightened my face but was ready to go darker for a while. The instructions were helpful but I pulled the color through to the ends for the last 10 minutes then rinsed instead of 30 minutes just on the roots suggested in the instructions. I don't remember saying I only wanted the roots done. I think it came out pretty even but I might need some tweaking with the color. Easier than I thought though. Nicely packaged. 0 of 0 people found this review helpful. Did you? |
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Custom color adjustmentMy new custom color is absolutely perfect! I haven't been able to find that perfect color in-between light and medium brown until now! 0 of 0 people found this review helpful. Did you? |