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Great experience!!I loved everything about my kit - i even love the box it came in. I studied it for 2 days before I felt like, hey, I can do this! I did it by myself and just followed directions. The color turned out just about perfect and I'm excited to do it again! Thank you, eSalon colorists, you know whats up. I didn't use the tint rinse because there is no red or brassy tint in my hair. What happens if I use it? Should I use it? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Easyeasy instructions and doesn't smell bad 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great ServiceWho ever came up with this idea was a genius . It saves a lot of time and the hassle of trying to pick the right one . And luckily they have professionals that know what they're doing in the ways of mixing it it makes it so easy thank you very much for the service 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color Was PerfectI absolutely love the color. It is a perfect match with my skin tone and looks natural! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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New lighter blendI wanted to lighten up for the end of summer. Texted in my wishes to eSalon and Voila! A new blend was sent with just enough lighter color to make me really happy. Need a change? Even a slight one? Just text your colorist. She is there to make you happy with your home eSalon color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Provided me with a color that did not cover my grays.The box came and everything looked great. I watched the videos, read everything they sent me and was ready to go. I did have two emails back and forth with the color specialist regarding the violet dark brown color I chose. She said if I was looking for a full purple color coverage than I need to go to a hair salon but if I was looking for a purple hue than we could move forward with the color selection. I did tell her I was looking for a violet hue but was concerned with covering my grays. I specifically asked if covering my grays with the chosen color would be a problem she never replied. Then another email came saying that we could move forward with my color selection and once again I asked about the gray coverage, again no response. I guess I should have know better. Now I have three tones in my hair dark brown, violet and gray. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichele- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great productEasy to follow instructions. Great color. I should have gone lighter. My fault. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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More Red neededI love the color change, but I think maybe a little less brown and a little more red. I just colored 10/14, so I have not tried the tint rinse yet. What do you think? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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HighlightsI would like to put in highlights but I was told that you are out of that 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color still not rightThere is still too much Brown and not enough Copper in my hair! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |