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Slight color changeI finally colored my hair and I love the lighter shade, it blends well with high lights from previous color. I had a recent haircut also so it all looks great, will have to see how fast the grays will reappear. Thanks to the colorist 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Awesome ProductI’ve been using e-salon for a while now, and the color is gorgeous, long lasting, and very affordable for what I’m getting. My only “con” is that I don’t get enough product in my recurring shipment to color ALL my hair thoroughly (hair is thick and to my mi-back region) Otherwise, excellent product with a respectable price point! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSamantha - Thank you so much for sharing your feedback with us! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not the color I was wanting.Color was not what I was going for. I wanted more of a plumb. And this color came out dark brown with a slight hint of violet. Otherwise, shipped fast and easy to use. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Really GreatHair color was very good, but need lighter by about a shade and a half 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love my hair color!I was told when I received this hair color I would be getting it for free due to the inconsistency with my prior dye that was formulated. I didn’t see it be reflected to my act? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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BewareThe presentation of the kit is amazing; the packaging gives a sense of professionalism. Everything is in its place, and the instructions are great, easy to follow. The products are less than professional, and the consultation, well, the stylist did not listen to me. I sent pictures; I stated that I did not want red—in any way, said I was aware that NN colour for grey coverage contained red colour molecules (they are larger and fill in the grey). The stylist recommended a filler colour (I have NEVER used a filler colour in all my years of colouring my hair with professional colour). I now have orange roots (no I did not use the filler on my roots as per instructions) and I have deep orange ends! I also have a colour correct appointment with a salon—all in one morning! This has turned out to a costly endeavour! I sit here writing this with an extreme violet toner on my hair and in tears; waiting for my appointment next week! NEXT WEEK! I was offered a credit! Now, why would I do that? Once bitten, twice shy! I will spend the $300 to correct this, and continue to honour myself by not succumbing to the consumer marketing monster! Lesson learned! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJody - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
blond?I keep looking at my hair knowing I chose blond but I see grey and I do not have a grey hair on my head. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmy - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Demarque important au niveau des racines avec des tons acajou.La couleur pourrait être adaptée si elle était plus uniforme avec un peu plus de reflet sur les longueur. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNadia B. - Merci pour votre commentaire. Nous sommes désolés d'apprendre que votre couleur n'a pas répondu à vos attentes. Notre garantie Coloration heureuse est primordiale pour nous. Nous souhaitons trouver avec vous une solution afin que vous obteniez la meilleure couleur qui soit. Veuillez vérifier vos e-mails, nous vous contacterons afin d'ajuster votre coloration. |
I wanted to love itThe color didnt come out the way I thought it would. And didn't last. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLarissa - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not my favoriteThis color was much to red. It needs to be toned down. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinda - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |