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Color Set
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66,772 Verificado Comentarios de clientes |
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BestThis one is your best yet!! No problems whatsoever. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosConnie - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
GreatGreat color. Great results 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDoris - Thanks so much for your feedback! We are so very happy to hear that you are loving the results of your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Happy with my color and the customer service I received.This is my third package from eSalon. I was not pleased with the adjustment made in my second color, and the colorists were great about fixing the issue. I was given a kit to get my color back to what I wanted free of charge and am very happy with the results. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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LoveNever going to a salon again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great color/grays came through pretty quickly.I LOVE the color, it's a perfect subtle violet tone. Maybe a little less red in the base for the next one because my hair naturally pulls red and goes red while fading. The grays did seem to come through pretty quickly, but I think that's something I'll have to deal with no matter what color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Is not covering my white rootsI’ve tried different thicknesses of application and kept it on as long as possible but I am pink at the part. I have loved the customer service at esalon but I am going back to the non virtual salon 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Vonwegen Garantie! Arglistischer Betrug!Unzufriedenheit 1.Farbe ignoriert! Statt Geld zurück, 2.Lieferung! Nicht angenommen!Keine Rücksende Bestätigung!Infolge Inkasso! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusanne L. - Vielen Dank für Ihre Kontaktaufnahme! Mit eSalon haben Sie viele Möglichkeiten. Wenn Sie eine Bestellung über eine Rabattaktion aufgeben, werden Ihnen während des Bezahlvorgangs Informationen zu unserem wiederkehrenden Versand angezeigt. Sie können aber auch Einzelbestellungen aufgeben – ganz ohne Bindung. Der Vorteil eines Farb-Abos besteht allerdings darin, dass Sie bei jeder Bestellung 20% sparen. Das ist ein großer Vorteil für viele Kunden, die ihr Haar öfter färben. Außerdem haben Sie die Möglichkeit, das Abo jederzeit zu kündigen. Wir haben Ihnen bereits eine E-Mail zukommen lassen, um diese Angelegenheit weiter zu besprechen und herauszufinden, wie wir Ihnen behilflich sein können. Bitte behalten Sie Ihren Posteingang im Auge. |
I am leaving the esalon family.Unfortunately the grey came back within a couple of washings. Not acceptable. Please remove me from the deliveries and your products. Sorry, Alexandra 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlexandra - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
UnimpressedDidn't seem to change much. Three weeks later it has an orange tint. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKarla - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
BrassyThe color turn brassy I have ashy highlights and the roots turn brassy after a few days :( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMayra - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |