66,772 Verificado Comentarios de clientes |
|
Ordenar por: |
Beautiful colorIt is a great product. Does not damage my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Nice outcomeI had a beautiful color with subtle highlights. Hair is also very soft as well 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Very little gray coverageI’ve tried this twice now, my colorist adjusted my set after the first one because my grays were not covered. So with this set, she simply told me to leave the color on for 40 mins instead of 20 mins on my grays. No change to my formula was made, just the processing time. It seemed to be better this time, it looked darker. Now I’ve washed it once with a very well known salon color safe shampoo/conditioner and many of my grays are already showing again. Of note, I also noticed that my ends have lightened a couple of shades since washing this one time as well. Esalon is not the correct formula for me unfortunately. I’ll stick with my drug store brand root coverage. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosCarolyn- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Natural colorThe color initially turns out to be darker than needed, but after a couple washes - all good. I liked the shade on the ends and length better. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
TerrificA little light for me but everything was provided 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Color didn’t lastThe color faded so quickly by after several shampoo my grey starts showing again! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosArlene - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Best for changing your hair colourMy hair is supposed to be red your colour tuned it brown not happy was going to come back to you but will just buy my colour in the shops 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosRoslyn M. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Farbe stimmt nicht mit der vorherigen Farbe überein!!!!Die Farbe der letzten Lieferung war viel zu dunkel und stimmt leider gar nicht mit meiner gewünschten Farbe überein. Ich bin sehr enttäuscht und gar nicht zufrieden mit dem Resultat. Bitte bieten sie mir eine lösung des Problems an. Jane Tichy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosJane T. - Vielen Dank für Ihr Feedback. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
colorIt was more purple at the ends than red...would rather it be closer to the brunette. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosKeegan - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Fades quicklyIt’s been two weeks since I dyed my hair and the color has already faded to almost non existent. My grays are poking through and I really don’t have that many. And the color to begin with wasn’t as dark as it should have been 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosVanessa - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |