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Color Set
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66,754 Verificado Comentarios de clientes |
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Compare to salonI've used eSalon for a while now and I can't tell you how happy I am with this hair color. And the girls that I have talked to also go above and beyond to help me out with my questions. LOVE LOVE ❤️🥰❤️ eSalon 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Extra haircolor was so helpful!My order included an extra bottle of haircolor for my ends and it made all the difference. My color is beautiful and even--so much better than drugstore color! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Noticeably Different!!!!I have used Esalon for a long time and this new "upgrade" in formula is great! I was struck by how much nicer the smell and the feel of the products were in this package that I went back and read the card about the new formula again. I have bottles of the shampoo and conditioner before and the new stuff is much nicer! I could always do with less packaging, but besides that I wouldn't go back to salon prices when I get such great results at home! Nice upgrade! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great colour & great serviceI was frantically looking for a good dye after a semi-failed bleach and tone job. And nothing in store was close to my natural hair colour. So I was looking (initially for Madison Reed but found eSalon by a happy mistake) for one of those personalized salon hair dye online pages. Anyways, it was super easy to set your needs and pick your colour - first time around I had gotten medium ash brown and it seemed superclose to my natural colour. But remember the bleach underneath? Yeah after a wash or two that turned it brassy and lighter than intended - which is totally my fault. So I went to my account and added some pictures of current colour and like the colour I wanted to have and Heather immediately got to work. I just feel like people here care. They don't just let you walk around with a colour you're not 100% in love with. And tbh compared to all the stuff you have to buy at Sally's, this is such a great deal. I'm looking forward to my next delivery to fix the brassy caramel tone on my head and let my natural hair grow out. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color was much darker/customer service terribleI bought my first color in July and it came ridiculously dark. Darker than my original color (it was supposed to be a bit lighter and redder). Customer service was slightly helpful at first, though the emails were full of misspelled words which raised alarm bells. I was told to keep washing my hair until it's out then we can re-color. That was in June. It's November. It's faded some but nowhere near out. I've been using Dawn at times and always a clarifying shampoo at least twice a week. I've emailed customer service because I'm ready to just dye something over it, and I would like advice on colors. Ten days an no reply, despite a follow up. Do not recommend this company. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Too brassyMy hair has a red/orange halo Not really a good look 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDiahann- We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Didn’t cover greyLeft it on for 45 mins and the greys didn’t cover. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPearl- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Product is expensiveThe color, first off, is great. Very solid quality and considerable to salons. But when i first asked for a second bottle the initial time I used the product I barely had enough to finish my hair. When I requested 2 bottle the second time the price was 34 dollars for both. Compared to my salon it’s just not that much of a savings. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMiranda- We’re truly sorry that our color did not meet your expectations for the price. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Grey coverageSadly not the best grey coverage. Could be my application process but I was disappointed that after removing the color I see grey around the front hairline area. Bummer! I will however, order and try again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCynthia- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
GreatGreat color, great product, great value! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |