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Color Set
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66,754 Verificado Comentarios de clientes |
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Doesnt look any differentSupposed to be a dark blonde but all I see is the same copper color. It doesnt look any different at all?! Covered my roots and the grays which I am pleased with. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStephanie - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Faded quickly on graysI absolutely loved the color of my hair after my first esalon order. My only complaint is that the color faded after 3 washes on the grays around my hairline. These grays are the main reason why I color my hair so that was a little disappointing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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A bit too brownI still need the color to be a bit more Ginger along with some brightness. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Still A Little DarkIt could be that there was more gray from the last time. Otherwise, I don't have any issues with the product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not right shadeThis time the color was lighter and I requested a more burgundy shade but it was just browner than last time 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosErica - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Not quite rightThis color never took. The color smelled differently and was watery. I’m thinking either they changed a product or I got a bad batch. I was never offered another bottle even after chatting with a customer service agent. Pricing is crazy for color that is no better than the local drug store. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJillian - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Gray rootsDidn't cover my gray hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosZita- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
The color is nice but OMG the smell made me sickI did like the color but I have never smelled a more potent hair dye smell. It made my eye water the entire time, making it difficult to apply my color. At one point my nose was burning as well. I ended up with a bad headache after. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRachael- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that you were unhappy with the fragrance of our color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
reddish/orange tint,I am very disappointed. my color has a reddish orange tint to it. I was hoping that ordering through here would get me a product that didn't do that to my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
So disappointedI request light brown. LIGHT! This is the darkest my hair has ever been. Ever! I am beyond disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmber - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |