66,736 Verificado Comentarios de clientes |
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Still Brassy, red and too darkI have ordered dark blonde 3 times, Each time I requested color adjustments. No Luck! The color has been too dark and too brassy. I have given up on trying to get this color right. I am looking forward to going back to my stylist to get the color I want. While I am living in Covid times I will just live with a color I'm not really happy with because I don't want to start over with another company. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
DisappointedDidn’t do anything different as from other products 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Cancel!Worst thing ever for my hair! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElizabeth- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
TerribleMy hair color came out a horrible dark black. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCynthia - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
In love with eSalon!I will never be held hostage at a salon for 2+ hours, with a $200 price tag - EVER! Each color gets better with eSalon. I just need to master toning, but I'm working on that. The application is so easy! In addition, the customer service is so awesome, they're patient and responsive, and I can't ask for anything more! Thank you eSalon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great colorI asked for an adjustment of my color and this was the perfect change. Not too brassy, just lighter and golden. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best Hair Color!This is the best hair color I have ever had since needing to color my hair to cover greys. Even salon hair color for medium blond would wash out after about 3 weeks and I would be left with a bright white blond color that I was not comfortable with. The eSalon custom color gives full grey coverage that lasts until my next color (6-7 weeks) and the color does not lighten or get brassy over time. It's a beautiful natural looking medium blond color with a lot of dimension and highlights to it. Just love it! So glad I discovered eSalon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect color!Great color, easy to use! As a redhead, I was reluctant to color my hair knowing it could be disasterous.....but this color looks so natural, no one can tell I color it!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great, long lasting color!I am very impressed with eSalon! I needed to cover my highlights and go back to dark brown. I was skeptical about how it would turn out but process was easy! My hair feels soft and silky which is uncommon for me. Will definitely purchase again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Tolle Farbegenau auf mich abgestimmt, das Haar ist perfekt nach dem Färben, super Grauabdeckung, seidig glänzend 0 de 0 personas encontraron este comentario útil. ¿Y tú? |