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Awesome Color!!The match was surprisingly perfect, the formula left my hair softer and shinier than my drugstore brand, and it covered my grey's much better. The ONLY downside of this product was the fumes. They were a little harsh. Totally worth it still. I loved this product overall. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Nice colorIt always leaves a nice and unique color. I was hoping for a more lighter shade. I want to gradually go into lighter tones of brown but the chocolaty brown color was nice too. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Franchement belle surpriseJe n’avais pas utilisé la coloration car à l’époque il y a eu des retards de livraison à cause de la crise sanitaire, du coup les salons de coiffure ont réouvert et je n’avais pas utilisé le produit. À cause du nouveau 2 eme confinement, j’ai eu l’occasion de pouvoir l’utiliser et franchement je suis ravie. Je m’attendais pas à un si beau résultat. Certe c’est plus foncé que ce que j’avais jusqu’à présent mais c’est brillant et la couleur est top ! Conquise ! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Getting thereI am not sure it was me or the color some of my gray didnt quite cover but most looks better. I would like to go back to the all over cover I used before as long as that is ok to use every 4 to 6 weeks. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Keine HaltbarkeitDas Rot ist nach 2 Wäschen komplett rausgegangen, meine vorher hellblonden Haare haben jetzt einen stumpfen Braunton. Bin überhaupt nicht zufrieden! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEva C. - Vielen Dank für die Kontaktaufnahme! Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Ruined my hairWords can't describe how upset I am with my last order... I asked for an adjustment of colour from my last order because the roots were too warm and the ends didn't take any colour at all. I applied my colour yesterday and I noticed a bird's nest kind of halo of baby hairs around my roots today. Not only that but my hair feels like jelly, it stretches and breaks like rubber. Not even after a full head bleach my hair was in this bad of a condition. On top of that, my roots are a hot cheeto colour. So right now, my hair which I spent years growing out is snapping off, it's too weak to take any more treatment so I'm stuck with this terrible orange colour in my roots and it just looks terrible. Again, upset doesn't begin to describe how I feel... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGulce S. - We appreciate your feedback here at eSalon! We are so sorry to hear that you were not happy with the outcome you expected with our color application. However, based on your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Greys not coveredI am extremely dissatisfied with this purchase, as the hair color didn’t cover my grey hair. I had to use a brass root cover from the first week! I followed the instructions carefully and I really don’t think that something went wrong at my end. I like the color a lot but the grey coverage it’s just not working! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristina B. - Thank you for your feedback! We’re so sorry to hear that you were not satisfied with the grey coverage of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Nice color but not covering my grays permanently.Color is okay, would prefer less reddish tones and is good coverage the fist few washings. After two weeks my grays show through on my root touch up areas. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNatalie- We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us and giving us the chance to get it right. Happy Coloring! |
fantastic!!e salon, you are amazing! have never coloured my hair at home before, but with lockdown, plus the expense of hairdressers, and the fact i always come out from an appointment thinking....meh....thought i'd try at home. Was unsure how to progress, but got a call from a lovely technician who spent ages on the phone with me, and asked me to send a photo, and my first attempt was super easy, and good coverage of my grey/silver bits (ugh); i got back to esalon and said i needed a bit more coverage plus a slightly ashier tone, and it was no problem for them to tweak my 'prescription'.....am so impressed with these guys, and will never hit the hairdressers again! Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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WonderfulI’ve had to wait a while before using the colour as I wanted to have my hair cut. Just used the custom colour set it is perfect, love the colour directions were clear and easy. Highly recommend to anyone who hasn’t tried this yet 0 de 0 personas encontraron este comentario útil. ¿Y tú? |