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Color Set
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66,736 Verificado Comentarios de clientes |
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ColourNot enough red tones too much brown but system so easy to use 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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2 different colours?Finally got round to doing my colour - not quite what I was expecting and not what I ordered (medium blonde.) The roots are now strawberry blonde and the ends are blue/green. I wanted to go slightly lighter than my natural dark blonde, which was shiny and healthy looking. I've now got dull khaki ends and dull strawberry roots. It looks awful and as I don't wish to make my hair any drier, I've go to wait until it fades. Luckily my hair is long so I can put it up and hide the really nasty bits. Customer service haven't even bothered to reply to my 2 emails after a week. Won't ever buy again. Certainly won't recommend. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle F. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
CouleurJe vous ai envoyé le résultat de ma couleur .. je suis à moitié satisfaite car pour les longueurs j ai dilué la coloration avec de l eau puis appliqué très peu de tps en comparaison des racines. Du coup la couleur des longueurs n’est pas belle et ma fille me dit qu il y a des reflets verts kaki ... et l ensemble n’est pas très “chaud”. J ai vu ds le détail qu’il y a un petit pourcentage de “cendré”. Que me conseillez vous ? Déjà sur les 2 photos il y a une différence de ton - je prefere la 1ere photo (même si les 2 photos ont été prise à 3’ d’intervalle. J'ai fait ma couleur le 18 novembre et j'ai lavé 1 fois mes cheveux avec le shampoing acheté sur votre site 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaurent M. - Merci d'avoir partagé votre expérience avec nous. Nous sommes désolés d'apprendre que notre couleur n'a pas tout à fait répondu à vos attentes. Notre garantie Coloration heureuse est primordiale pour nous. Nous souhaitons trouver avec vous une solution afin que vous obteniez la meilleure couleur qui soit ! Veuillez vérifier vos e-mails, nous vous contacterons pour remédier à la situation. |
Personalized but didn't work for my gray hairI do like the color, but it didn't do great coverage for my gray hairs 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCandice- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Grays are backGrays are back too soon 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAna- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Was disappointed in outcome...Took well in scalp,, my new growth now its gray, w redish blonde , but however the full shaft unchanged.Dark brown so I am a mess. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKimberly- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
ColorI was very embarrassed by the colors of my hair. The roots were much lighter than the ends. I would hope you could have made a change 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDavida- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
This kit is FANTASTICUpdate: This is a high ammonia formula. That's why my hair was breaking off at the root end! I have been doing my root touch up at home for a few years now and this was the perfect color and a very generous amount. But, the color was PERFECT! The kit has absolutely everything you could need. I also ordered the bowl/brush and clips and they are fabulous! Could not have been better, I am a believer for sure. I was so skeptical but, this is fantastic. I buy everything separately, developer, tint ( I have to guess at the color) hate that. I have a lic. but it's still expensive to buy. If I were to purchase everything in this kit? Omgosh, this is so easy! And only 30 minutes and ALL MY GREYS WERE COVERED PERFECTLY! I have been using 30 vol and leaving it on for 45 minutes and still had those greys showing through, not with this kit! I LOVE IT! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Première expérience réussieLivraison ultra rapide, excellent rapport qualité-prix, couleur personnalisée qui correspond à 100% à mes attentes. La mise en œuvre n’est pas super évidente, surtout quand c’est une première, mais le résultat en vaut la chandelle. À voir comment la couleur tient dans le temps mais c’est bien parti... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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RaviMa couleur est trop belle j’adore et en plus il me reste encore un flacon j’ai étais vraiment surprise donc Merci aux professionnels et d’être au petit soins avec vos clients 0 de 0 personas encontraron este comentario útil. ¿Y tú? |