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Color Set
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66,713 Verificado Comentarios de clientes |
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Always the exact color I wantI’m always so happy with esalon. My hair comes out shiny and healthy, the color is spot on, the delivery is prompt, and the support is always efficient and helpful. I went redder this time and people keep saying they assumed I’m a natural redhead 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great color!I really appreciate how easy it to color my hair. Would recommend it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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BEAUTIFUL TONES AND HAIR IS SOOO SOFTMy custom color was a base of medium brown with red tones in it...absolutely gorgeous results... I LOVE how easy the process is...no odor...no drips...and sooo soft after showering....and what a shine... I will continue to order more... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Loved it!Color was vibrant and fresh 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorMy color last and looks good. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect color!This was my first time using eSalon and definitely will NOT be the last. The color mixed easily and covered every single grey hair; drugstore hair color that I previously used was not strong enough and left me with silvery roots. My hair feels in better condition and it not as dry or frizzy as before. Best of all: there is NO burning or itching of my scalp which is what happened when I used to have my hair colored at my local salon! The huge savings each month, combined with the quality of the products (and also excellent customer service) have made me a customer for life. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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BrassyMy hair turned more brassy than I like 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMari - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
EssaieJe désirai un blond foncé Irisé ou blond fonce beige J ai reçu un blond foncé... Pourtant j ai bien spécifié... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosFlorence T. - Merci de nous avoir contactés. Nous sommes désolés pour la confusion dans l'appellation de votre formulation. Nous allons vous contacter afin de clarifier cette situation. Veuillez-nous excuser pour la gêne occasionnée. Nous reviendrons vers vous par email pour plus d'information. |
Not color I asked for!Wanted a lighter color and instead I got almost a black hair color so since I was told by your company that you couldn’t provide what I asked for I deleted my account! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDawn - Thank you for your review. We are sorry to hear that your color formulation came out darker than you were expecting and that, at the moment, we can't craft your dream shade. We are always working on new things, so feel free to reach us out at any moment, we'll be happy to discuss your color further and see what we can do for you! |
Color still not rightI wanted to cover my gray, but for the 2nd time the color is too dark and too yellow. Much darker than my natural shade. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEllen - We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us and giving us the chance to get it right! |