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Color Set
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66,713 Verificado Comentarios de clientes |
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I feel empowered!The freedom of not being tied to a salon, or ridiculous pricing...wasted time, etc...it is empowering. One part I would change is that next time, I will not use the "shower" method as the last step. I think this is much easier performed in a sink...it just seemed like a big mess in the shower (Dumping the bowl of dye on my head). The whole process was easier than I imagined and now that I have a good base color I am ready to try something more difficult; like the highlighting kit. I will continue with eSalon even after the pandemic. I shouldn't have waited so long to try it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair colorI love the new color !’ Would like this next time When is the next shipment due ? I don’t want a delay . Thanks 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Good but needs some tweakingI like the color match. It matched my natural color so well no one noticed I colored my hair. The downside is that even after multiple washes, the color is still bleeding onto my pillowcases. Additionally, during the color process, the instructions say to mix what’s left in the bottle with water and dump over your head. I did, but with short hair, it’s hard to mix all the color left with water. I ended up with big gloopy globs of color and then just water pouring over my head. It was a real mess. On a bright note, the color still looks good after a couple weeks. I’m overall happy with the results. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color lastAlthough the color last longer without fading, it is quite expensive. I am 74 and color my hair myself. It is easy to use but I just can't afford touch-ups as often as required. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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It’s okay, but...I love the color, but it doesn’t last any better than the drugstore brands. It fades very quickly. Also, you recently changed the shampoo and conditioner in the kit, and I HATE the smell of them. I’m very sensitive to the smell of a product, and this factors greatly whether I purchase the item again. If these factors aren’t addressed, I won’t continue to buy this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer- We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
didn't matchI used 2 shipments at the same time thinking they were the same color... NOPE I now have 2 different colors of hair :-( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristine - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
CancelAfter 2 weeks, gray is apparent top of head. I need to cancel any further orders. It's not worth it. I've tried your product. Jean 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJean - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help |
Not as I hoped.The color did not turned out like I hoped. When it started fading away, which happened really quickly, my hair looked brassy and very dry. I decided to give it another chance and I asked to adjust my color to be less brassy and more ashy but the second one is now copper and not at all I requested. I will not order again! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosZulfia - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Im still going red/ orangeCant understand why ! Doesnt matter now ..I cant afford it anymore . But thankyou for trying. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosClarabelle B. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color was nothing like what I had asked forColor was completely different then what I had asked for. It came out the exact same color I already have and with no gray coverage even after following all the instructions. At least with box colors and Madison Reed I know the end result will at least resemble the color on the package. Not willing to damage my hair while eSalon finds the right color for me with trial and error. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngela - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |