66,713 Verificado Comentarios de clientes |
|
Ordenar por: |
Recent color orderI applied the new color today to my roots. I am very disappointed that the coverage this time was very poor. I carefully followed the directions as I did the first time I used the line. That coverage was satisfactory enough. I wouldn’t think that by slightly adjusting the color it would result in poor coverage. I actually had a professionally trained stylist help me . After this experience I would look for a different product. Please advise 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosChristine- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Coverage and colorsThe first order I had ordered was great. I decided to go a little lighter not much. The color I received on my second order did not go well. The color was not lighter and it did not cover my grey hair which it did on my first order. Will not do that again. I will go somewhere else . It's a shame .. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosDonna- We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |
My. ColorI loved it. It was perfect. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Love itIt's awesome they do a great job picking your color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Easy to useGreat colour and very easy to use. Great saving on Salon prices 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Beautiful!Love the color! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Well done eSalonI received my products and followed the instructions completely. My gray is gone and the color is very nice. With this product I don't need to go to my stylist which is a problem right now. Im very satisfied. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
PerfectMy colorist did a great job adjusting my custom color to give me the perfect warm brown tones! Couldn't have found that on the drug store shelf. I'm very pleased 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
The BestThis has been the best experience with at-home hair color I have ever had!! The color is perfect, the instructions are easy to follow, my hair isn't fried, and it comes out PERFECT every time!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Custom color setI was amazed with request to change my color and I received great information on what to do and not to do as if my colorist was watching me. Thanks so much for the help and the fabulous product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |