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Not worth the riskI've just coloured my hair and I'm very unhappy with the results. I thought I'd been very clear with my hoped-for results (mid blond on my natural dark blond hair) - I sent photographs and had a telephone consultation with a colourist. The result is a) not what I wanted at all and b) worse than that, the colour is very warm, almost auburn. My colourist had pointed out in my photo that my natural (virgin) hair colour was quite warm and my dye would be adjusted for that. It clearly hasn't been. I am very unhappy with the results, and especially because i daren't do anything to it to cover it up / correct it for fear it will just make it worse. I'm now remembering why I didn't re-order back in 2015. Disaster. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRebekah O. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Less RedFor the next color I would like it to be more brown and less red (mahogany). Maybe just a straight Ash Brown to counteract the redness. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnastasia - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Such a great teamThey’re always so open and ready to help you get the exact color you want. I love eSalon 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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le top!!!!!!!!!!super !!!!! coloration géniallll 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Awesome company my color is PERFECT! They worked w me and got it right.Best hair color I have ever used. Makes my hair feel awesome. I’ve been home dyeing my hair for years and nothing compares. Don’t hesitate to try this company. I am a natural redhead and they matched my color perfect. I needed an adjustment they listened and adjusted to perfection. Can’t say enough good things about this company. Sooo much better than the box colors on my hair. Try it you won’t be sorry. Thank you Esalon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love esalonGreat color and I love that the team makes custom adjustments! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great color!Beautiful color and very easy! Perfect for my first time dying by myself! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Good colorMy stylist updated my color to reflect my hair goals and really came through. Love having natural-looking gingery red hair! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Loved the color.Easy to use. I colored my hair by myself. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Second time, still as goodVery good product. Made a slight tweak to the colour and it’s really good. Great coverage and colour. Would recommend x 0 de 0 personas encontraron este comentario útil. ¿Y tú? |