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Color Set
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66,689 Verificado Comentarios de clientes |
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Recent orderIt turned out ok but would probably do better if it is just an all over color The red got a little bright but is good now with a couple of washings. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the easy, not super crazy about colorWith COVID, I love the option to color my hair at home and with professional level products. It is very easy to use and easy to understand. My only dislike was the color. At my roots, the color was too strawberry/red. I want to be more light blonde, not strawberry blonde. If my color can be adjusted to help remove the reddish tones, I will order again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great color just way darker than I expectedThis is great and beautiful but way darker than I thought it would be will likely try to change for next time 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I hated it, it ruined my existing color.First of all it wasn't enough to even cover half of my hair and secondly i asked to get the red out of my hair (I EVEN SENT PICTURES) or tone down the red brassines and NOW IT LOOKS MORED RED. So if I sent pictures they should have a better idea of what they are doing.I wanted to tone down the brassines in my balaged hair. its not even close to dark blonde my hair is basically a mousy brown. I was so mad!. Not worth the money I paid. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRenee- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didn’t go wellI loved my first color. I wanted just a tiny bit less copper, maybe I asked for the wrong thing, but this color was way too dark and dried my hair out. The first time I colored my hair it made my hair softer, its a great product I just didn’t like this round. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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CANCELi CANCELLED THIS MONTHS AGO STOP SENDING ME PRODUCT 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnne- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didn’t cover graysKind of upset this didn’t work as described. The color had no red in it like I wanted and it didn’t penetrate all the grays I have. The smell was very strong and to be honest I feel like I get much better coverage from box color at the store. At least those covered the greys. I put in a request for a different color and just reviewed it. I asked for a lot of red and the new color won’t be what I want. I feel like I wasted my money. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTiffany- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist thoroughly reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Stubborn graysThe hair color does not covers grays that well. The grays were a much lighter shade than the rest of my hair and it faded in about 1-2 weeks. However my hair feels soft after coloring it so I don’t think it’s ruining my hair like drug store hair color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnjana- We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
UnhappyReally quite unhappy with the end result, the colour came out much darker than I had requested. My hair felt really dry after using the dye, the shampoo and conditioner were actually really quite good though so I would be tempted to try them in the future but at the moment I’m really disappointed with my colour 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLayla - We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you to find a resolution and send you a reformulated color designed to better suit your needs! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Colour setExcellent value for money colour brillient coverage and consistent colour cover all over every bit as good as a salon colour and better than shop bought colours 0 de 0 personas encontraron este comentario útil. ¿Y tú? |