66,689 Verified Client Reviews |
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Loved my color. Everyone loved it !This was the nicest color I ever had. It lasted so long. Did not wash out like the color I got at the salon. I will stay with it. The condition of my hair is very nice now. It was so easy applying the color. I just followed your directions. I was so surprise to see how they matched my own without even seeing me. Thanks to all of you I am truly happy with my hair now. It took one more thing of of my mind with everything else going on. 0 of 0 people found this review helpful. Did you? |
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Just what I need.Lasting color, Vibrant. Covers my greys!! 0 of 0 people found this review helpful. Did you? |
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colormaking my hair fall out 0 of 0 people found this review helpful. Did you? |
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Love the color,It seems to fade or wash out to fast Do I need a filler? 0 of 0 people found this review helpful. Did you? |
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HappyIt covered it's a good color it's just not the color I was looking for I was looking for a strawberry blond but it was my fault that I got the wrong color and not yours 0 of 0 people found this review helpful. Did you? |
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ColorI hate the color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDiana- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
No gray coverage and don’t like colorI followed directions exactly as stated and my roots are a light orange and all the gray still shows. The rest of my hair is about the same as it was with the light orange highlights. Not a fan 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelody - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Dull and no dimensionnot worth the price and it arrived late. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaria - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not the color I asked forI asked for a shade or 2 darker for my highlight to blend in with my roots, and the color came out SUPER dark. I went from a super blonde to super brunette, with the ends looking almost black. The box says it was warm beige, but don’t think that was the case. Maybe try on a small part of your hair before dying the whole thing! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsIsadora - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not expected colourHiya. Although my hair looks fresher, it is a darkish brown colour with a copper tinge. I was expecting a bright red copper given my most recent request. Hoping that some kind of adjustment can be made for the next shipment so that my hair ends up red? Thanks, Kate 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKate F. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |