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Color Set
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66,689 Verificado Comentarios de clientes |
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Awful!I am cancelling eSalon. I have been trying it for months leaving it anywhere from 45 min to an hour and no grey coverage. Waste of money!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSherry- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Just okI have bought this product 4 times now. The first time I did it I still had some grey hairs showing so the second and third purchases they adjusted the product just for grey hair. I did the same technique the fourth time last week and it didn't cover up my grey hair again. Not sure why this is if I've been following the instructions the same each time. Also, the product seems to fade away from my scalp quicker than my strands so it ends up looking like a different color by weeks 8-10. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLauren- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
This is so hard to put on!I have never had a harder time doing my hair than with this stuff. You have to do the roots first, then the ends, then rinse and rinse, then shampoo and rinse and then condition and rinse some more. I had color and water all over the kitchen. I usually take a bath after I put on the color and then rinse the color out after I soak for awhile. I couldn't do that because the instructions limit you to exact times and expressly tell you to rinse it out in the shower, so I had to use the kitchen sprayer. What a mess! It tangled my hair so badly that I had to rip huge knots out of the ends of my hair. I hope it didn't entirely damage my hair. It's still wrapped up in a towel while I vent my rage over this terrible product. I have more of this crap, so at least it will be enough for 2 months. Whatever happened to easy in and out? This is a terrible product to apply. I have no idea how it turned out, but it definitely tangled my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPaula- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Good color, horrid service.Placed a hold on my account due to health reasons. They kept trying to pull funds from my bank account. I closed the account and they kept trying to take $ for an entire YEAR afterwards. So many emails, and their Facebook comment employee was as snide as a 14yr old girl having her first menstrual cycle. Hello Madison Reed, good riddance to these idiots. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissa- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
never receivednever received my order 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaura-We truly sorry to hear your order has not arrived! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
So Happy!My color has been a light brown and I asked to have it go lighter. I could not be happier. The color is natural looking and looks much softer against my complexion. I have been a client for about a year and a half now. All color sets have been good, but this last one is PERFECT!!. Thank you so much. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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PatienceI wanted to take the opportunity to thank you guys. It took a few tries...but I can finally say I am very happy with my color. Thanks for your perseverance and patience. Barbara O 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Very satisfiedPretty amazing, actually. Given the variances in color from one computer screen to another, I was surprised and impressed by how close they came to my prior color. Application was easy, another surprise because I have streaks I had to work around so I wouldn’t lose them. The only problem I had was that I didn’t apply the color heavily enough at the temples, so I ended up with a little gray still there. Now I’ll know better for my next application. Overall, I was as happy with eSalon as I have been with many in-person salon services. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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It’s EverythingThe color set was Everything it promised to be, reasonably priced, easy to use, contains everything you need and the end product was indistinguishable from the $150.00 I was paying for a comparable color at a salon thanks esalon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Good colorI just tried my hair color and I love it. Ordered it I think in May but just used it. It was easy to use, I like that everything is right there. I think I would like to try highlights. That’s the main reason I go to the salon is for the highlights. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |