66,689 Verificado Comentarios de clientes |
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great colorcolor and shine is beautiful. Wish there was a big reminder to not throw away application brush provided in 1st package. Great product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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New colorAsked to adjust color to tone and make a little darker turned out as I hoped looks great! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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color was perfectthis formula was super at first, as it wears off however, the redish brown comes through, it's that red that i would like to eliminate. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful colorLove the color but alittle on dark side. It had the burgundy color affect I’m looking for just wanted a shade lighter 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Maybe user errorI loved the color. I love everything measured out and packaged beautifully. It has been a while since I dyed my own hair and I feel like the roots turned out lighter than expected along with a couple random highlights that stayed blond when I was going for overall dark mahogany. I still love the color blend though and will order again but I also ordered right before Thanksgiving and it took a long time to get the product. Might be the postal service to blame but it is worth noting. Regardless I will be purchasing again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Leaves my hair feeling wonderfully soft!I really like your product, I don't get great long term coverage of my grays. The color lasts about 2 weeks. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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déçueDéçue de mes 2 dernières commandes la couleur a bougé à partir du 2eme shampoing malgré l'utilisation du tint rince trop de démarcation avec les longueurs 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosflorence G. - Merci pour votre commentaire. Nous sommes vraiment désolés d'apprendre que les résultats de votre coloration vous ont déçue. Notre garantie eSalon Coloration heureuse est très importante pour nous ! Nous allons vous contacter afin de remédier à cette situation et d'atteindre votre objectif couleur. Veuillez vérifier vos emails pour plus d'information. |
Not worth itFollowed all the instructions, watched all the videos and the result was MUCH darker hair (brunette not dark blonde), not enough product, ineffective grey hair coverage, no response from esalon after sending feedback and pics. Save your money and time, do not buy this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathreen- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
trop d'amoniaqueil y a beaucoup trop d'amoniaque, l'odeur est irrespirable. ca me brule le cuir chevelu 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosValérie M. - Merci de nous avoir contactés. Nous sommes sincèrement désolés d'apprendre que vous ayez ressenti de l'inconfort suite à l'utilisation de nos produits. Il s'agit d'une réaction anormale, nous allons donc vous contacter par email afin de vous aider. Veuillez vérifier vos emails pour plus d'information. |
disappointedE Salon has been very helpful and professional to deal with. When I contacted you you were helpful and sent me the lighter color. When I colored my hair last week I still had the same problem. The color was dull and not what I expected. I’m sorry to have to report this. Thank you for your help. Please discontinue my account. Will probably let my color grow in with the gray. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJoyce-Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |