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Custom Color Set
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66,689 Verified Client Reviews |
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Fabulous colourI wanted to have a bit of pink going through my hair but the stylist said you’d have to go to a salon to have that done, I’m usually blonde but this is darker than I usually go but you can see the pink in it, I’m over the moon, thank you very much . 0 of 0 people found this review helpful. Did you? |
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GreatHaving trouble covering your grey hair then this is the product for you 0 of 0 people found this review helpful. Did you? |
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Lovely productOnly reason for loss of one star is that this time my hair is too dark. However salon immediately responded to my concern and have amended y next colour accordingly! So looking forward to my September colour .And here is another * for prompt response! 1 of 1 people found this review helpful. Did you? |
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Dark and barely redThe color was better than last time, but it was still a little too dark. It also was missing the red highlights in the intensity I had hoped for. 0 of 0 people found this review helpful. Did you? |
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Easy-peazyClick, click, click to choose your color! Gets to you in time! Easy to use and apply and you don’t get a crazy what?! color, you get a nice blend and great fresh hair color. I just wish it would not dry my hair as much. I’ll ask them what to use so it stays soft and hydrated longer. Also I wish someone would call us when we change a color a little so we get real help; what we think is probably not really possible with a click, it can be confusing from the color we have to one we dream:) Thank you! Way to have your beautiful hair through pandemic and not only. 0 of 0 people found this review helpful. Did you? |
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Much less damagingMy hair feels so much better than drugstore color but I have to say, I find the color to be a little flat. 0 of 0 people found this review helpful. Did you? |
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Dyed my hair today and very disappointedHi, I have dyed my hair today and I am very disappointed as it is very flat colour, no shine. I have been using this colour for a long time now but feel something is quite wrong with the dye I’ve used today. I look forward to hearing from you soon Thank you Susan 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsSusan A.- We appreciate your feedback here at eSalon! We are so sorry to hear that you were not happy with the outcome of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Update in July 2020. What happened???Edit July 30, 2020: Just tried the "new formulation". Awful. It was more difficult to apply and definitely did not rinse out easier. When I went to add the water for the ends refresh, it was like concrete in the bottom of the bottle. This new formulation is no improvement. My hair feels like straw. I've been using this service for 3 years but this has me rethinking it. 2017: Just finished coloring my hair and it's exactly the shade that I'd hoped for. Directions were clear and easy to follow. Fingers crossed that the color doesn't fade. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaura - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Dark Blonde?When the color faded, my hair had a red tint at the root line 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngela- We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work on a reformulated color designed to better suit your needs! We have reached out to you via email with next steps, so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us, and giving us the chance to get it right. Happy Coloring! |
Not for meEasy to use i just didn't like my colour. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLynn K. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations, however we are pleased to know that you found it efficient to use. We appreciate you taking the time to try it out, and to share your experience with us. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us! |