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Color Set
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66,689 Verificado Comentarios de clientes |
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Awful experience!I'll admit up front that I have absolutely no talent for coloring hair and haven't done it myself in over 25 yrs. Prior to that I used to use a box dye from the drugstore. It wasn't great, but it never turned out as awful as the eSalon color did. I specifically requested an ash color with NO warm tones. What I ended up with was a horrible red-brown that turned an equally ugly lighter orange color as I washed it daily over the next 2 weeks. At that point I gave up and made an appt with my hairstylist. It took 5 hours for her to get *most* of the red/orange tones out. She's been doing my hair for almost 15 yrs and knows that I always want my hair to be very ashy/cool, regardless of whether I'm blonde or brunette. I won't make the mistake again of trying to do my own color (I blame it on 2020)! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChantel- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. Thank you for giving us a try! |
Ware noch nicht daIch habe bis heute noch immer nicht meine Lieferung erhalten. Abgebucht ist aber schon längst. Das war nun auch das letzte Mal, ich möchte zukünftig keine Farbe mehr erhalten. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSandra M. - Vielen Dank für Ihre Kontaktaufnahme! Es tut uns unheimlich leid, dass Sie Ihre Bestellung noch nicht erhalten haben. Wir möchten uns ganz herzlich für die entstandenen Unannehmlichkeiten entschuldigen. Wir haben Ihnen bereits eine E-Mail zukommen lassen, um diese Angelegenheit weiter zu besprechen und herauszufinden, wie wir die Situation klären können. Bitte behalten Sie Ihren Posteingang im Auge. |
Colour fading after a few weeks!Definitely a better match for my hair. But colour fading after a couple of weeks. Roots visible already. Not happy with this product. Disappointed as leaves hair in good condition 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMoira D. - Thank you for reaching out to us here at eSalon! We are so sorry to hear that you were not pleased with the end result of our color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Wrong color againMy hair feels healthy and has shine! But once again they got the color wrong. I wanted medium brown, specified not golden and went from a natural, ashy light brown to COPPPER!!!! They sent another set in an effort to correct it. Started off great! Still had red tones but definitely more brown. It's been a few weeks now and I'm slowly going back to this awful copper they turned it. Super disappointed in that and that the color fades so quickly. Definitely do not recommend for gray hairs. I only have 5 or so you can see, but they didn't turn. Only reason it gets 2 stars is because it didn't damage my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCorrina- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Great product and serviceI was previously using box dye. My hair feels healthier now after just one colour and the colour is lasting longer. The colour is also spot on based on my request! Service was great too.I love this concept. The package is also super cute and comes with everything you need including very informative instructions. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfektes ErgebnisEine tolle Farbe, sieht absolut natürlich aus! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great colorVery well matched ! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan - Thank you for your feedback, and we are thrilled to hear that you are enjoying your eSalon color! We love being able to help our clients achieve beautiful, salon-quality results at home. We appreciate you sharing! |
Love the TintThe tint of this color is gorgeous. It starts out a hair too dark for me so I’ll try to go lighter next round. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCara - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
la couleur est très belle,le résultat est vraiment très satisfaisant ( même eu des compliments de ma coiffeuse ^^) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Customer for 3 yearsI've been ordering my colour here since the start of 2018. Only once did I have to go to salon (During covid and order didn't arrive for 3 months). They are so easy to work with, any issues that arose or changes I wanted to make they helped promptly. I LOVE the last colour change I got! It is perfect! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRoslyn- This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your eSalon color and experience! We look forward to the next opportunity to delight you! |