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Color Set
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66,689 Verificado Comentarios de clientes |
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I think I’m done trying this productThis is my third time trying this product my hair is so bad now worst then when I’ve use box drugstore dye my hair is Burned really weird used to red Stream static and frizz i’ve never experienced this in my life it’s for sure this product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAntonella- We never like to hear that our customers are unhappy with their results, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and add some moisture back to your hair! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Hair fell out in clumps!I am so unhappy with this product! It was my first time and my hair is falling out in clumps. I followed the instructions exactly. So upset!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKarla- We’re truly sorry to hear that you have had hair loss since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
DisappointedFelt too strong on chemicals and not enough grey coverage. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJasmine K. - We appreciate your feedback here at eSalon! We are so sorry to hear that you have experienced some difficulties during the process, did not cover to the extent you needed it to. Our Customer satisfaction is something we take seriously. We want to work with you to find a resolution and make sure you have a hassle-free service with us. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Perfect match!The color and instructions were fantastic! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary Fran - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying your color! We truly value your feedback and look forward to hearing from you again in the future. |
Love my colorI have been using the root formula for a few months. This is the first time I ordered the color for the ends. My color is so vibrant! I wish I used it sooner. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCheryl - We’re pleased to hear that you’re enjoying your color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
I love my color - it is perfectI love my color - it is perfect 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulie - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your color! We look forward to the next opportunity to delight you! |
No root embarrassmentI am so pleased to have no embarrassing roots showing! The color washes out in time for the next shipment. It's great for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVictoria - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Great MatchThe color was exactly what I ordered and it expertly covered my grays like no other product had. Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBrenda - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Easy!I was so surprised how easy this was! I have been paying $150 to color my roots every 6 weeks! This is fabulous. Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosValerie - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
I’mGetting better at this!I think I am getting better and better each time I color my own hair! I started using e-Salon in April when All was shut down and I love the quality of the product as well as saving $50 by not going into a salon to get my hair colored. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAndrea - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |