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Still darkFor two months now, I have requested a lighter color. However, I feel as if it just keeps getting darker. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKimberly - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Incorrect requestColour was so dark it looked black when I asked for chocolate brown. Account is not easy to see where to stop subscription. They just took another £27! So I’ve now had to block payments on my account. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulie B. - Thank you for your feedback! We're so sorry to hear that you are disappointed with your hair colour. Your subscription has been cancelled, but we will reach out to you to make things right and have your hair looking is very best. Please keep an eye on your inbox for more details. |
Toooo warm!!!I need more cool tone, again took warm! Deepest are ok. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosOlga M. - Thank you for your feedback! We're so sorry to hear that your hair colour didn't completely meet your expectations. We want to work with you and have your hair looking is very best. We have reached out to you via email to remedy this situation. Please keep an eye on your inbox for more details. |
Best colour everAbsolutely fantastic colour matched my hair colour that I'd been getting done at a salon for years price is amazing I'm never going back go salon again love e salon 2 de 3 personas encontraron este comentario útil. ¿Y tú? |
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CouleurTres tres couleur magnifique 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom color setReally like this product 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Tolle Farbe!Danke für diese tolle Farbe, ich bin wirklich total happy damit :) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Amazing colour and shineI have been on a hair health and growth journey yet I still wanted to enjoy a beautiful colour. This tint looked amazing and left my hair healthy looking and did not cause dryness or damage. I love I can customise and tweak the formula also. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Ordered soft blue black, turned my hair red.Did cover all my grey. At least the refunded some of my money. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJocelyn - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Like the colorStylist reviewed my notes and adjusted my color perfectly. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |