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EXCELLENT Customer Service!!!IMO esalon not only has good color product and color matching, their customer svc is fantastic. I had a small issue w my color & Carmen was right on top of it. She was in constant contact with me via email to ensure I was satisfied...and I was very pleased w the service. Additionally, I really like the packaging of the items as well as how they notify you before your shipment to see if you need to make any adjustments to your color. I can't say enough how professional and customer friendly they have been since my first order. I've experienced poor CS during COVID with attitudes of "oh well" let's blame COVID - so NOT the experience with esalon. I highly recommend them. The color is amazing as well. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great productEasy to use, great color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect job!Thank you for adjusting my color. I love it!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Ok..this is my perfect color!Yay. Really happy with this formula. I dont need to change anything on my next shipment. Soft, silky an shiny an the perfect shade an color! Ty! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom colorI'm incredibly happy with the assistance I received from my color specialist. My original color gave hints of red that I didn't love with my skin tone and my request to the eSalon colorist was for deep golden brown tones to correct my original selected color. I also wanted full gray coverage which I was unable to achieve. The new color kit received delivered my exact specifications and I couldn't be happier. Wonderful customer care and easy communication. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Easy to useGreat coverage. Easy to use. Good even colour throughout. Slightly wrong colour for me but will go lighter next time 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My hairI love your product . It is awesome I’m lost for words it’s so wonderful.. thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color Spot OnI've been pleasantly surprised at how well the color sent to me matches my stylist's professional color. I still need help applying it. It's hard to do the back of your head but my husband helps. They send more than enough gloves and accessories and I can't wait for my highlight kit coming in the next delivery. Very worth the price. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best hair color EVERI absolutely love my hair color from eSalon! The directions were very easy to follow. The conditioner was amazing. The customer support was top notch. They answered every question I posed within an excellent turn around time. I have never used a hair color product that made my hair feel so soft and look so healthy! I would highly recommend eSalon services and products to any and everyone who does their hair color at home!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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.Healthier looking hairThe color was not to harsh. My hair feels soft and fuller. I like the shampoo. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |