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livraisoncolis non reçu 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not covering grey all the wayNot sure if I will reorder 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDebra- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color ResultsCan I apply another hair color, violets over this application now This is not the color I'm looking for 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCozetta - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Perfect color and a vast improvement over other color subscription services.I came to eSalon after a failed attempt with another at home color subscription service. I made a poor color choice with the previous service, which gave me ashy ends that people thought was a failed attempt at the gray hair trend. When I provided the other color service with this feedback, hoping for help in making a better choice, the website just told me not to put hair color on my ends, and I could not find an easy way to be sure I chose a similar color with a warmer undertone on my own. On the other hand, I felt like eSalon had a more nuanced color selection and provided a chart so that I could start with their recommendations but easily see how to push that color to a warmer less ashy shade. My color was perfect on the first try but if I wanted to tweak it, eSalon makes that easy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHeather - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Suite à ma dernière commandeJ'ai mis la 2ème formule et c'est un peu trop claire dû coup je vais mettre la fomule n°1 pour voir si celle-ci me convient et je vous recontacte pour vous confirmer mon choix. Merci. Marie-Ange Chignard 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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PrettyI really like this color but it is more pink in my hair I wish it was more purple 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaria - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Natural lookingSo I naturally have red-copper colored hair. Started going white in spots. Went to Aveda salons twice and my hair came out wierd colors that do not exist in the real world. I like this color except it did not cover the white hairs and the I almost passed out from the ammonia smell in the shower even with the vents all going. The smell was SO strong. Yuck. Maybe my white haira are too course and hopeless. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBuffy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Très bon colorantRavie de mon colorant mais un châtain très clair pour tout ma chevelure serai encore mieux service agréable merci 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Easy to useI got the kit in, I was very interested and impressed by it. Even though I have prior experience in this industry I wanted to go step by step with the instructions I was given and the supplies so I could give my friends my honest opinion of the product. Love that the product was a bit on the thicker side so if you wanted to apply it by bottle it wouldn't get everywhere. I did everything by the pamphlet, my hair is softer, shinier but I was expecting my hair to be a bit darker with violet tint, nope its the same color. I would recommend this product though! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosThank you so much for sharing your feedback with us, Jennifer! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
Easy process and more accurate color this time aroundThe customer service was awesome. They sent me an email inquiring if my order was received (it was not) then they proceeded to send me a replacement since it had been lost. The color was adjusted this time to a darker shade and this time the color was much more accurately matched to my natural color. I notice that after about a week I can see some grey hair (not roots) visible. I am not sure if grays are tricky to take up the color or I am not saturating them enough (even though I feel like I am super saturating the grey area). I am going to try and be more particular about the application and see what happens. I also love the shampoo and conditioner provided. It makes my hair so silky smooth. I am considering trying the root cover products and ordering the shampoo and conditioner next. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Jennifer, We're thrilled to hear that you're enjoying your custom Dark Brown color. We look forward to our next opportunity to delight you! |