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Custom Color Set
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66,880 Verified Client Reviews |
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Covers grey greatI really like the color and how it covers my grey. I don't like the texture/feel of the product. It takes forever to rinse out. But it works very well, so that's worth the extra time of washing and rinsing after the first use. 0 of 0 people found this review helpful. Did you? |
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Color is Great! Everyone always compliments me.I love the ease of having it shipped to me and the colors are fantastic. I wish that the product did not have ammonia in it. I color my hair often because of my greys and ammonia drys the hair out eventually. 0 of 0 people found this review helpful. Did you? |
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Best at home salon carePros- at home, way cheaper than a salon but salon quality. Last longer and looks more natural than retail box products. Doesn't seem to damage my hair as much either. Cons-it is very waxy. Hard to get out of your hair even after the 5 mins of using wet gloves to work it into your hair at the end. I find I have to wash it really good a few times. Not sure what is it, that does that. 0 of 0 people found this review helpful. Did you? |
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Good quality albeit a bit priceyGood quality coverage and colour but a bit expensive compared to others 0 of 0 people found this review helpful. Did you? |
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RunnyI’ve been using esalon for years and this was the first time it was runny, to the point I had color trickling down my face and neck in rivulets. I’ll try it a few more times to see if it continues to happen or if it was just a fluke but it was not cool. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSarah - Thank you for your feedback. We apologize for the disappointing experience you had with our customized hair color. We're always looking to improve our service and products, and truly value everything our clients say. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
New packagingI thought this new packaging had the same product inside. Whew! I was wrong. It smelled so so so strong! Still a lovely color though. 0 of 0 people found this review helpful. Did you? |
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We're getting there!This last change was better. Still missing the shine that I hoped for. 0 of 0 people found this review helpful. Did you? |
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Root Color LeakedI actually have not used this one yet. The root color had leaked but I will be able to use. The first one I got worked well. 0 of 0 people found this review helpful. Did you? |
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I loved the red hint.wanting more red 0 of 0 people found this review helpful. Did you? |
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packaging problemsWhen I received my latest order today, I noticed that the packaging was crushed on one corner. I opened the box and saw that some of the developer had come out of the bottle. The cap was loose and I think that when that corner of the box was crushed it might have squeezed the conditioner out onto the packaging. There is very little conditioner left in the bottle. Would you please send a replacement bottle of conditioner.....Thank you 0 of 0 people found this review helpful. Did you? |