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Color Set
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66,903 Verificado Comentarios de clientes |
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This stuff destroys my eyes hair and towelsMy eyes stinging and bright read I have never experienced anything like this from hair products 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHI Christina! We are so sorry to hear about your personal experience with our color. Please check your emails, we got back to you to help you further. |
2 different colors in the same package boxI used what you gave me. I got 2 different colors. That came in my box. I never had any problems. But I did with the last box. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Sandy, Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! (: |
Too redI have been so satisfied with my color so I dont know what happened. Came out very dark and very brassy red. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Vera, We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Aucune pigmentation 😢Bonjour, j’ai bien reçu mon set et j’ai effectué ma coloration ce week-end aidée d’une amie afin de faire les choses bien! Mes cheveux sont brillants, mais je n’ai aucune pigmentation ou reflet rouge/ auburn! Je suis très déçue! Avez-vous une explication? Si tel n’est pas le cas, je préfère annuler mes futures commandes. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaude F. - Merci pour votre commentaire. Nous sommes sincèrement désolés d'apprendre que votre coloration n'a pas répondu à vos attentes. Nous allons vous contacter par email afin de vous aider. Veuillez vérifier vos emails pour plus d'information de notre part et si vous avez des questions, n'hésitez pas. |
Ihre FarbkorrekturSehr geehrte Damen und Herren, ich hatte Ihnen in meiner letzten Bewertung schon gesagt, dass Ihre Farbkorrektur an meiner Wunschfarbe viel zu dunkel ausgefallen ist. Trotzdem wurde mir wieder etwas zugesandt. Dieses werde ich nun ungeöffnet zurücksenden. Freundliche Grüße Claudia Schubert 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHallo Claudia! Wir entschuldigen uns für etwaige Unannehmlichkeiten mit Ihrem Farbplan. Bitte überprüfen Sie Ihre E-Mails. Wir haben uns gerade bei Ihnen gemeldet, um Ihnen weiterzuhelfen. |
Color and productIt’s lighter than the colour that I asked for and it made my hair very drier 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEloa - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Wasn't the colour I wantI like the packaging and everything Easy to apply Wasn't the colour that I was expecting And also after a week just disappear 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPaola M. - Thank you for your feedback. We are so sorry to hear that we didn't meet your expectations. Our eSalon Colour Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair colour goals. Please keep your eye out for an email from us for your next steps! |
Adjusted color to tone the red.I have just tried the new adjusted color. And am happy with the difference. Haven't applied the color lights yet, but will in the next couple days. Thank you for making the changes!I have washed it with your classic shampoo 4 times now and it keeps getting redder. I don't like it. My husband is calling me carrot top. I am nervous to try anything else. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBarletta - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Realmente me gustoPensé que era otra de esas nuevas microempresas que quieren innovar y después desaparecen por tan poca calidad de su producto, haber casi un mes compre el producto y quise esperar para escribir una reseña y ahora puedo decir que vale la pena comprarlo, y tengo mas de 30 años pintándome el cabello 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHola, Andrea: Muchas gracias por tus comentarios. Nos alegra saber que estás contenta con tu color de cabello. |
Nicht was ich wollteIch wollte ein schönes Kupfer Da ist ja drogeriefarbe besser als das 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJodie Ann G. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |