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Color Set
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66,689 Verificado Comentarios de clientes |
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It’s okThe color came out more orange red than the strawberry blonde I wanted. Can the color please be lightened to make it more blonde than red 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCathy - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Good colorI don't know why it faded . I think bc I have blonde and dark on roots it's not going to stay in want the I have in my profile. ? How do you change a color if wants to. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristina - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Buyer Beware,,Angry that this was an auto shipment that I was not aware of. Buyer Beware 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPeggy - We truly appreciate your feedback and apologize for any confusion. There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. Please let us know if there is anything else we can do to help! |
Quite DisappointingI was keen to try this product but was disappointed that after 6 shampoo's the colour faded. I had hoped for a better length of time. This lasted less time that colour's purchased from a shop. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Flat. Different colorsI did not like the fact that 1. I only received 2 bottles when i made it clear i had long thick hair, so I did not have enough product to evenly distribute and its not like I could run to a beauty supply shop to match the color since its supposedly "custom made". 2. The 2 bottles I received were two different colors. One for roots one for ends. I did not like this since I color my hair from bottom to top since my ends need more saturation. I also just wanted one color. The color itself was too flat. I wanted a shiny chocolate brown and got a flat dark brown black mix. I also specified I was trying to hide the red in my hair and these colors had a lot of red in them to begin with. While washing out the color it made my hair very coated and took me 5 shampooings for it to feel normal. Overall wasnt satisfied and canceled subscription. The reason I give it two stars is because I did love the packaging and the personal touch, and the price was good, but I've done better mixing color myself from Sally's than this "custom color" 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCali-Maret - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color was beautiful but...The color was rich and beautiful but it was simply too dark. I ordered a dark brown but it really came out nearly black. I got asked over and over ‘you dyed it black?!’ I just didn’t feel confident for nearly a month until it began to fade a little. I told esalon and they were eager to address the color mishap but just wanted to let you know to be really specific about your color needs as the dye does start out quite a bit darker than the color ordered. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGBird - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Just okI used this hair color a couple years ago and loved it. It seemed different this time. The root color was great although all grey didn't cover. The ends ended up way to dark. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinda - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not quite what I had in mindThe color wasn’t bad, but I was hoping for more red. I honestly couldn’t tell a difference between the original color and the new formula. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not goodThe last two times I used it it was very greasy and clogged my drain hated that feeling washing it out of my hair felt like wax thick in my hair had to wash it 3times also last batch my roots we're way lighter than my normal hair had to by dye from store to fix it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTawshawni - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Okay.I followed instructions completely and was super excited about it but it left my hair really greasy, the dye would not wash out for about three days and it turned super greasy and just nothing like what i imagined it would be. After 4 days the color has almost washed out and even though it was semi permanent dye i expected it to last much longer. I'm happy i gave you guys a chance though. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMorgan - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |