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Color Set
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66,541 Verificado Comentarios de clientes |
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Consumer Box LifeI would like you to quit sending me hair color all together. It lasts about as long as the box in the shelf at the $1 store. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTeresa - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
So disappointedI had looked at Madison Reed for a year before trying.. I finally did, initially loved the color and the grey was perfectly covered. Within a week the grey was completely UNcovered.. too soon to recolor and I hate the grey.. waiting to use my drug store color so I can cover the grey again!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJacqueline - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Zu dunkelDie erst Farbe war viel zu kalt und zu dunkel. Die Farbe macht älter als man ist Das nächste mal wähle ich einen warmen goldbraun Ton. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTanja - Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir stehen fest und immer hinter unserer eSalon Farbzufriedenheitsgarantie, daher werden wir gemeinsam mit Ihnen daran arbeiten, Ihre Farbwünsche zu erfüllen. Bitte halten ausschau nach einer E-Mail unsererseits für das weitere Vorgehen! Wir schätzen Ihr Feedback sehr. |
ColorI like how healthy my hair looks after coloring.I am getting frustrated.I want more blonde and revised color has me darker almost dark Auburn.Color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHolly - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Never receivedI haven't received an order since May 2019 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaren - We sincerely apologize for the disappointing experience you had with your order. We have reached out to you via email to see what we can do about remedying this situation. Please keep your eye out for an email from us for your next steps! |
Do the allergic test!!!Not for me,I have very sensitive skin and had an allergic reaction 😔 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarmen - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. |
The color is not right and it came out unevenugh ugh UGH 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStephanie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Does not stayI was not happy with my results 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTheresa - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Bad colorThey cant seem to get the colors right membership has been cancelled 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKim - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
To redWish the color was more blonde less red. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTamara - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |