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Color Set
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66,637 Verificado Comentarios de clientes |
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Instructions very straight forward but color was unevenI loved the box with clear instructions and tools. Unfortunately , although I made sure to cover my entire head, roots to end, the color looks uneven. I was unable to use all the color but tried twice to apply and ensure even. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not Great!I followed the directions to a T and I still see grays. I was really hoping this would work. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Really unhappySo i ordered cool beige, instead i end up a strawberry red orange blonde, not happy in the slightest 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCathryn - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that one of our Color Experts has reached out to resolve your concern. Please let us know if there is anything else we can do to help! |
Aucune couvrante des cheveux blancsLe mélange des 2 flacons donnent du gris c’est très bien pour les longueurs mais ne peux pas couvrir les cheveux blancs. Et je n’ai pas utilisé la pommade de protection pour info. J’essaye encore une fois si déçu j‘arrête 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPaule - Merci pour vos commentaires. En examinant votre profil, nous constatons que vous avez déjà contacté l'un de nos experts coloristes pour résoudre votre problème. Dites-nous si nous pouvons vous aider ! |
Skunk lineIve been following dorections and even emailed for help with color. No response. I had to go to hair salon and get my hair fixed after using my color from esalon. Looked like a skunk..my roots. Also color does not keep. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJuliana - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not good coverageThe color washed out and I was not pleased. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJane - We’re sorry to hear that your hair color faded faster than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |
ColorThis colour seemed alot lighter than the last. Didn't have the dimensions I loved the first time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMariLee - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
BadI called up explaining the desired colour even written clearly I wanted to achieved ash brown. I ended up waited for almost a week. Wasted my time and effort... I was shipped dark brown when I clearly explained. I need a refund asap. Really disappointed and I thought to call and check yet bad customer service. If you can’t achieved, it’s best to get in touch with your client not making own decision. I paid and its called custom made. I never selected dark brown!!!!! So angry !!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKay - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
sosoI love the color when I first color my hair but it fades after a week 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLori - We’re sorry to hear that your hair color faded faster than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |
Same as drug store versionsI was so hopeful that this would be good, legit hair color, but alas, it was the same as any drug store boxed hair color, mostly filled with cheap red color- the LAST thing I wanted. Total thumbs DOWN. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNanette - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |