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Color Set
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66,516 Verificado Comentarios de clientes |
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Takes on red undertonesAfter a couple weeks, the color takes on more reddish undertones 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNikki - We apologize that your hair color wasn’t what you expected. We would love to work with you to adjust your formula for your upcoming order; our Color Experts have contacted you via email. Keep an eye on your inbox for more details. |
Bad colorThe brown I ordered turned my entire head orange/red! After one wash the ends were blonde again and the rotors were orange 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosZanna K. - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Hate it.Worse experience of my life. Not good communication. Never hated my hair more. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBrittany M. - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your result. Upon reviewing your account I can see that an email was sent to you regarding this matter. I will however reach out to you via email again to discuss this further, and see what we can do about remedying this. Keep an eye on your inbox for more details. |
Didn’t cover my grey’sI won’t be buying this again, was a great idea but didn’t come close to covering my grey hairs. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSharon - We’re sorry to hear that your hair color is not covering greys as expected. We've received your comments, and we'd love to adjust your formula to for your next color order to deliver results better suited to your needs. Our Color Experts have contacted you via email; please check your inbox for more details. |
I wanted to like itNot sure if it was the formula or the color but this color left a cheap looking tint to my hair :( I definitely have to go dark to try to fix this 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLori R. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact via email and will be happy to assist in this process. |
ArnaqueVous prelevez un abonnement sans que la personne soit aucourant Alors que je pense effectuer un achat poctuel Payer une coloration 25 euros c est enorme 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEl badri F. - Merci de nous avoir contactés. eSalon offre plein d’options pour vous. Si vous passez commande par le biais d’une offre promotionnelle, vous verrez également des informations concernant notre service de livraisons automatiques au moment de la validation de la commande. Vous pouvez aussi choisir l’achat unique si vous préférez commander une seule fois. L’un des avantages de notre Abonnement Couleur est la réduction de 20 % sur toutes les commandes. Il est sans engagement, vous ne payez que ce que vous commandez et vous gérez absolument tout : la fréquence de livraison, le report, l’annulation, l’ajustement de la couleur… Nous vous avons envoyé un e-mail pour vous expliquer plus en détail. Merci ! |
Adjusting colorIs it too late to change color? I like the first one. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEun J. - Here at eSalon, we are always striving to create the best products possible. We have reached out to you via email to discuss this matter further, and see what we can do. Keep an eye on your inbox for more details. |
colorThe color was too dark... Sorry t 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAudra B. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact via email and will be happy to assist in this process. |
It’s okI wanted one thing but what they gave me wasn’t exactly what I wanted. Plus the colour faded fast. The shine & hair was good but I wish the colour lasted longer. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStephanie W. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I've asked to cancel and this company won't listenI turned off my shipments, and it even says "restart plan". It's not even set to ship but keeps shipping. This company is terrible. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBonnie R. - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Just to confirm, your Colour Plan has been turned off. Please let us know if there is anything else we can do to help! |