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Color Set
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66,541 Verificado Comentarios de clientes |
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It covered the greyI would have preferred a little darker color since it lightens so much after just a few washes 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDiane - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
I NEVER received productI did not order 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinda - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
strike threegave them three tries to get it right and cover my gray and that never happened. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDauna- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
My review of my first colorI like the way it turned out but still really not what I was looking for , I wanted more violet or deep purple color and got the same result of my precious colors purchased from the department stores. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSylvia - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Mixed reviewI am happy with the color, but after 2 uses, the ends of my hair are noticeably more dry and damaged than they were with the product I used previously. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaren- We're truly sorry that our made for you custom color did not leave your hair feeling the way that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Schattierungen der alten Farbe vorhandenFarbe ist nicht gleichmäßig deckend 🤔video nur auf englisch schade 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJasmina F. - Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Ihre Zufriedenheit steht für uns an erster Stelle. Das garantieren wir. Gern möchten wir zusammen mit Ihnen an einer Lösung arbeiten und so Ihre Farbwünsche zu 100% zu erfüllen. Unsere Farbexperten werden sich mit Ihnen per E-Mail in Verbindung setzen und helfen Ihnen gern. |
tres decue!!!ca n a fait que foncer ma couleur aucun reflet violet je vous laisse une deuxieme chance je voudrai un rouge flamboyant comment faire car j ai vu que vous m avez debitee donc je vais recevoir une couleur dont je ne me servirait pas;;; 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAudrey - Merci de nous avoir contactés. Si vous passez commande par le biais d’une offre promotionnelle, vous verrez également des informations concernant notre service de livraisons automatiques au moment de la validation de la commande. Notre garantie Coloration heureuse est primordiale pour nous et nous sommes désolés d'apprendre que notre couleur n'a pas répondu à vos attentes. Nous vous avons envoyé un email pour vous expliquer plus en détail et pour voir comment remédier à cette situation. Merci ! |
too orangeREally do not like red undertones, and this pulled a lot of red. I would like to get a more ash color and less red. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSarah- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
No grays coverageBeautiful natural colour but unfortunately zero grays coverage 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJolanta - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Keine GrauhaardeckungBin leider nicht überzeugt . Ich bitte um Gutschrift der Bestellung vom 3.3.2020 war das 2. mal. Wieder nicht überzeugt danke Lg Pia Gutsmüthl 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPia G. - Es tut uns leid zu hören, dass die Farbe nicht Ihren Grauhaardeckungserwartungen entsprochen hat. Wir stehen fest hinter unserer eSalon Farbzufriedenheitsgarantie und werden gemeinsam mit Ihnen daran arbeiten, Ihre Farbwünsche zu erfüllen. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr. |