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Color Set
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66,516 Verificado Comentarios de clientes |
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Did not useWhen I ordered your product I specifically asked to lighten my hair color. There was never any mention that your hair color kits do Not lighten hair. I therefore did not even try my kit so I cannot give a fair review. I do like the gold hair tint rinse. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNancy - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Color fadedMy roots are lighter than the rest my hair after coloring, what should I do? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBahara - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Hair dye,I loved the colour and had lots of compliments. Unfortunately it is more like a wash in wash out dye. After 2 nd wash & condition the roots started to fade, it went from warm brown to orange undertones. After 3rd wash it was more obvious that the roots were showing through. Three & half weeks after using this hair dye I need to buy another product to cover up the roots. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLIz - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not worth the discomfortThe color and coverage is actually great. Covered grays nicely. The 2 star rating is based on the application process. The chemical/ammonia was so strong, the entire application process was so uncomfortable and gave me a terrible headache. My scalp now feels tight and itchy. This product just simply isn’t for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaura - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
terrible smell and the color was not at all what I asked forwont try again 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBonnie - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Recommendations were not takenI had added specific additional comments to my order that my hair dresser gave me. Because I had relocated and have not found a hair dresser yet, I decided to try eSalon vs. Sally products due to the quality. But I would of hoped that the colorist would of taken the color recommendations from my hair dresser that I indicated I used based of the color and highlights he gave me. Level 6 natural or ash 20 Vol peroxide. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristine - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Medium brown to Chopper goldenWell it didn't dye my hair the color I order it's still the same medium brown 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color too darkGray coverage was excellent. Base color is too dark. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosIvette - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
DONT PURCHASEthis is unbelievable, I was so excited to try this instead of just buying regular box dye since i loved that they make it so easy. Unfortunately, i was extremely disappointing, i have virgin hair and this was the first time dying my hair, so I was really excited. My hair is natural and extremely healthy so there's no reason as to why this shouldn't go smoothly. i followed all the instruction very carefully, never skipped anything and fully saturated my hair, and left it on for the recommended times. after removing it i was extremely disappointed my hair didnt change . a single shade. I know i ordered a natural colour that's closed to my hair color but when i mean nothing changed my hair color was exactly the same besides a small tone of light brown that barely even noticeable. besides leaving my natural hair dry this did absolutely nothing and im extremely frustrated i wasted my money. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosManar - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Hair colorHair didn’t last one werk 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLorena - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |