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Color Set
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66,689 Verificado Comentarios de clientes |
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Wrong colorMy hair turned out a dark brown......I have red hair. Not happy with it at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHeather- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Went a tad red/orangeLove coverage without odor but this time my color is more red than golden brown. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNancy C. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations, however we are pleased to know that you are satisfied with the grey coverage. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
BrassyPrefer ash blonde but when I dyed my hair the color was to brassy. My hair looked like a copper red color. I thought maybe it was just the first time but no it was every time. I wrote a request online for an adjustment but the color was not adjusted. Not happy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosOneida O. - We appreciate your feedback here at eSalon! We are so sorry to hear that you were not pleased with the end result of our color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
nice shampoocolor was a little to light..does not cover grey very well please cancel my future orders 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHazel H. - Thank you for your feedback! We’re so sorry to hear that you felt the color was not the shade you expected and did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Easy to useA little too dark, a little more blond added. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarole T. - Thank you for reaching out to us here at eSalon! We are so sorry to hear that you were not pleased with the end result of our color application. Based on your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did Not Cover GrayThe color itself was spot on and easy to use, unfortunately, it did not cover a fair amount of my gray. Very disappointed since I waited almost 2 weeks to receive this. Followed the directions to a "T", perhaps keeping it on longer to process? Unsure since it stated 30 minutes. Will have to re-color soon. Unsure if I would try this again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Couleur rateJ'ai demandé blond fonce cendre 7.1 une horreur suis quasi rousse 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAurore - Nous sommes vraiment désolés d'apprendre que vous avez été déçue par les résultats de votre coloration. En examinant votre profil, nous constatons que vous nous avez déjà contacté pour résoudre votre problème. Nous sommes à votre écoute si besoin |
Not great at allRed color had a purple tint to it and way over complicated to use. I wouldn't use it again 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarin S. - We truly appreciate your feedback, and we are so sorry to hear that our color and overall experience with us did not meet up to your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Na jaAlso, ich muss sagen die Deckkraft war einfach Klasse. Es war nur nicht so geworden wie ich es wollte. Die Farbe war genau so wie die Farbe auf meinem Bild. Ich hatte aber ein leuchtende, mit Farbaktienten gewollte. Mehr ins Orang-Rote rein. Die Farbe war einfach langweilig. Sie sollte in die Richtung gehen wie das Irische Rot-Orange. Die Farbe hatte keinen Glanz, sie sah stumpf aus. Leider. Den von der Deckkraft war ich echt überzeugt. Und für das Geld hab ich etwas anderes erwartet. Was noch gut war, war das mein Haar echt gesund aussah und nicht trocken wurde. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDaniela D. - Vielen Dank für die Kontaktaufnahme! Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Habe leider Allergie bekommenHabe allergische Reaktion gehabt deshalb würde ich es nicht nochmals kaufen 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNazife C. - Vielen Dank für Ihr Feedback. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |