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Turned my hair orangeWas not happy with how my hair turned out. Instead of Ash blonde i got more of a light orange :( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAshley - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color looked good! But!The color was a great match. It was a cheap price and instructions were easy. But! My hair was oily afterwards and no matter how may times I washed my hair, it looked oily. When I contacted them, I was told to try their shampoo which made me think something was in their products to make you buy more products. I use a salon shampoo already that I love so I’m going to try another color from some where else. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLiz - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Awful ColourI received my colour which wasn't anything like I was expecting, I requested an adjustment to my colour for my new order which has now been delayed for over a week and I have been informed by customer services that this may now be a further week, not happy at all! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCaroline - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Product did not workI've performed self coloring in the past, but this color did not work. I purchased this to cover my grey roots and my hair looked the same as before I applied the color. I will not purchase this product again. A waste of my time and money. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCathleen - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not worth itThis formula didn't cover all my grays. Color was not dark enough, and my hair feels like i used a cheap box of hair dye. I'd rather spend my money at a salon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissa- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
eSalon ColorColor turned hair orange. awful. Only did the roots, per instructions on non-color treated hair and result is orange. Disappointing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTracy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Strong ChemicalVery strong chemical odor. Why would you want to put that on your hair? It burned my nostrils and made me dizzy when I smelled of it. I use Argan color from Sally and have been happy with it. Plus they put me on auto-ship which I was not aware of so now I have to take the time to go to the P>O. and send it back before I can get a refund. It is also more expensive than Sally colors which are excellent. I just thought I would give it a try. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCharolette - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did absolutely nothing but make my hair yellowI have naturally dark blonde hair and wanted it to be lightened to a light blonde color so I ordered the custom hair color kit. Was pretty easy to apply and use, but was extremely confusing on what it was and what it would do to my hair. Followed all the instructions and let air dry only to realize my hair was extremely yellow and not one shade lighter. Do not buy if you want to go lighter, it does not work. If I ever want to go darker however, I may look into it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAbigail - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
I cannot even explain what kind of dirt brown color they sent me!I ordered a golden blonde balayage for my dark auburn hair, not only did my color turn out DARKER than before but I got an all over color kit not the balayage kit that I wanted. My hair became dry and damaged and the color is 100% not what I ordered. I don't know what kind of amateurs are formulating this color, but please don't waste your time, money, and your precious hair health on a product that DOES NOT DO EVEN THE SIMPLEST DYE JOBS. I would leave 0 stars if I could :( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTrinity - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not at allllll the color I asked for.I’m now stuck with a very dark brown and I have no idea how to lift it. Awful experience. I’ve been coloring my hair for 30 years. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStaci - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |