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Color Set
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66,655 Verificado Comentarios de clientes |
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Washed outI purchased your product two or three times. Each time the product washed out , it did not "grow out". It was not permanent . I always use shampoo and conditioner formulated for colored hair. I have also used permanent hair color before and you can see when it is time to color by your roots. This never happened with this product. It just washed out. It didn't last 2 weeks! I will not purchase again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBeth - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
too darkColor was too dark, brown not blond 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosIveta - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
dark color base, color didn't come out as i thinki have dark color base, so the red, copper color i order didn't come out on my hair as i expected. I am trying another color again to see if it work. Or i will just give up 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBrenda - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
My roots are whiteCareful application provided no change to the white colour of my roots. I was offered a replacement product a bit darker and the package never arrived. I would like a full refund as the product not only did not work but the shampoo stripped out the colour in the non-root section. I am very unhappy about the whole order. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosClaudette - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
NulVoleurs Couleur préparée en 1 mois et demi!!!! J’ai tout annulé et rayez moi de vos clients Remboursement svp 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBrigitte - Nous sommes désolés pour le retard que vous avez eu avec votre commande, nous nous excusons pour cela. En examinant votre profil, nous constatons que vous nous avez déjà contacté pour résoudre votre problème. Nous restons à votre écoute si besoin |
I typed my review. Then got a pop up saying Refresh to ArrayI refreshed. Review gone. My issue is where do i get the clips refered to and shown in the picture? Secure with clips. i want to get the right clips. My hair is long. I'm just doing my roots. This is my first time without a real salon. My helper is my husband. Tell me where to get the right clips. The clips should have been in the box. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAvery - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Faded awayReally disappointed with this adjusted color. It's week two and my gray is completely visible again. It just faded away. I was made to revise my color because it had been a bit since I ordered, so I thought I'd change it slightly. I don't think that was the problem. I don't necessarily think it was the color change; it was the quality. As you can see, I've ordered many times and never had trouble. This time, it just went away. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDenise - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not enough colorAll though my hair is short it is very porous and 1 bottle wasnt enough to come to my ends. Gray coverage not that great 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLoreta - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
VICTIMEJe suis victime de cette société. Faites très attention, ils vous abonnent sans que vous le sachiez. J'ai été débité de ma carte bancaire sans mon autorisation. C'est une vraie arnaque 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatricia - Nous vous remercions pour votre commentaire. Nous tenons à vous informer que, en effectuant une commande par le biais d’une offre promotionnelle, on note également toute information concernant notre service de livraisons automatiques au moment de la validation de la commande. On peut aussi choisir l’achat unique si on préfère commander une seule fois. Nous vous invitons à vérifier vos emails, nous vous en avons envoyé un avec tout renseignement sur votre compte |
Didn’t get all my greys!The product was great. I love my colour, it was an excellent match. However I still had some greys show up after I was done applying. This could however be my inexperience in doing my own hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosConnie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |