|
Color Set
|
66,655 Verificado Comentarios de clientes |
|
Ordenar por: |
|
Did not arrive in a timely manner.Ship dates keeps getting pushed forward. Not a good practice when you’re in the hair color business. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosGlenda - We’re truly sorry that the shipping time did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
ColorI was not pleased with the end results. It did not change my color at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosDawn - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. |
Lieferung 3x nicht erhaltenSchade, ich habe am 22.März erstmalig bestellt und die Lieferung nicht erhalten. Die am 11.April versendete Ersatzlieferung ist ebenfalls nicht angekommen... Das ganze nochmal im Mai.... Ursache unbekannt!!!! Ärgerlich! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMonika S. - Vielen Dank für Ihr Feedback. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
Still have greys.....The kit and process was easy to understand and use. I am 38 with a few grey hairs throughout and the color did not cover the few that I have, it also did not cover evenly from the top to bottom of my hair. I’ve had better luck with store bought hair color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosKrissy - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not the color I was shownI had picked the color I wanted a dark auburn with copper highlights. It come out a dark to medium brown with some red highlights....not at all the color I was going for and might have been better off with a boxed product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosShelley - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not even closeI have dark brown hair with highlights and want an all over color. I went med golden brown and it made my hair even darker but also red. Not happy with the results at all.I feel like I would have had better luck with store bought. Now I'll have to go to a salon and spend much more just to color correct. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosJoana - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
ColorMy color turned my hair orange, I was disappointed. Also I ordered the kit and the very next day saw that I could get the kit for $10.00. I tried to cancel my order and no one would respond. I will not be ordering again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosLois - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Color made no change to my hairI specifically asked for a color that would make my hair lighter by a shade or two, but this color did nothing. I didn’t order dark brown, because my hair is dark brown. I wanted a lighter auburn color. I received the wrong color for my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMaleeha - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Never been more disappointed.I never write reviews even for a bad experience in the past. I have a previous salon balayage done and wanted to darken by brass blonde while salons are currently closed. I answered the questionnaire and chose a dark brown mahogany option that would work on my current color. I wanted something with less maintenance, get rid of my brass, but still have a pop of color. After uploading a picture of my hair, Esalon instead chose the medium brown mahogany for me instead of dark brown. I called them regarding this as I immediately noticed that this color will still show brass and was lighter than what I was looking for. I was ensured that my color will come out darker and the formula suggested will not make my hair brassier. I decided to proceed, understanding that this formula will be made specifically to tailor my hair color needs. Today I dyed it and it made my hair even more brassier and an ugly copper color. My hair feels fried and extremely dry now when it never even did from bleaching it for my previous balayage. My salon hair looks like an at home nightmare. Before I started doing my hair at salons, I dyed my hair at home for almost 15 years. Now my hair will show in family pics tomorrow for my son’s first birthday party. I’ve never been so disappointed. I have contacted the company and currently waiting on a response for a solution. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosKass - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
BewertungLeider werden meine Haare bei dieser Färbung zu trocken 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosAstrid K. - Vielen Dank für die Kontaktaufnahme! Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |