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Color Set
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66,689 Verificado Comentarios de clientes |
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Nicht das gewünschte FarbergebnisLeider wurde die Farbe nicht wie gewünscht. Bestellt war ein hellblond. Es hat leider einen rotstich :( Das positive ist das es immerhin nicht fleckig wurde. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlisa E. - Vielen Dank für Ihr Feedback. Wir freuen uns, dass Sie es mit unserem Team besprechen konnten. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
Please, no more bottle application, always with a brush!This was my second order from esalon.com. The first time I was sent the same set, but the dye was to be applied with the brush. I was very happy and the color came out great. This order came with the bottle applicator. Maybe it works for a professional, but not for an amateur who needs to apply it all by herself. An extremely messy, cruel, and frustrating experience! As the result, the color was not even applied evenly and I am still left with grey spots. I plan to give esalon.com another chance. However, if it does not work out, I will never order again and make sure all my friends become aware of my experience. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlla- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not usedI haven't used mine yet, as I'm waiting for the hair dressers to reopened, that's the only reason I gave 1 star not because the product is bad ,I can't give an honest answer until I have used it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLorna- Thank you for your review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future with how your color turned out! |
Custom color set reviewI used my custom color set yesterday, may 23rd. It was supposed to be a coppery golden brown . It came out extremely dark! I’m not happy at all! I followed the instructions exactly. Very disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarie- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Viel zu dunkel :/Sehr enttäuschend.. Leider viel zu dunkel 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlexandra G. - Es tut uns leid zu hören, dass die Farbe nicht Ihren Vorstellungen entsprochen hat. Wir stehen fest hinter unserer eSalon Farbzufriedenheitsgarantie und werden gemeinsam mit Ihnen daran arbeiten, Ihre Farbwünsche zu erfüllen. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr. |
HaarbeschaffungMein Haare sind danach total kaputt und lassen sich nicht kämmen 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDiana F. - Vielen Dank für die Kontaktaufnahme! Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
NopeDidn't turn out at all how i asked or thought?? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNicole- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
not for meI did not like the color and the dye made my hair too straight. Please cancel. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVictoria- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
DisappointedColor came out uneven. Roots are a less intense color than the ends. All over blotchy effect. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosErin - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not very goodFast shipping but the color turned my hair a reddish brassy color instead of lighting it to blonde, had to have it professionally fixed will not buy again 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngela - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |