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Color Set
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66,637 Verificado Comentarios de clientes |
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awesomeI like the color but prefer less gold more natural the color I pick 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRocio - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Watch out..Terrible customer serviceWebsite very hard to use. I did not realize this was AUTOMATIC refill program and they just sent another package. The website doesn’t even have a phone number for CANCELLATION. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElizabeth - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color wasn't what I asked for...The positives: - The color was gentle on my hair - The smell was not too toxic - I really enjoyed the conditioner they sent - The ultimate color was nice The negatives: - I indicated desiring a shade that was about a level to a level and a half higher than my natural color (I had virgin hair), and this color, if anything, DARKENED my hair - This will not be easy to fix sans bleach as color doesn't lift color... - I'm waiting to see what my reformulation is, but they already charged me for it... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRebecca - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Roots came out way too darkColor came out way too dark , more like a reddish dark brown instead of the color I picked (dark blonde copper), even after uploading tons of pictures of my hair and what I was looking for. And this is after asking for adjustments twice! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAllison - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Too DarkI asked for the color not to turn my hair orange or reddish and to be dark blond. What I got did turn my hair orangish red and it was much darker than I asked for. The process was easy and at least my hair is all one color now but not the color I wanted. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTraci - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Did not cover my graysDid not color my grays or anything for that matter. Dissapointed! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosClaudia - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color2nd time using salon color did not do anything 2 my grey hair. 1st time was great this time terrible 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDana -We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
CouleurCouleur beaucoup plus foncée que prévu mais coffret très très bien pensé avec tout ce qu’il faut (2paires de gants, instructions, peigne, crème, lingette, shampooing, après shampooing, 2 flacons pour cheveux longs). Le tout pour seulement 10€ grâce à la promotion.La couleur ne pique pas et ne démange pas même si elle sent assez fort. Quantité suffisante de produit pour mes cheveux très longs. Même si je n’ai pas obtenu la couleur désirée c’est une belle couleur quand même. Je n’annule pas mon abonnement et vois pour ajuster la couleur. Merci à l’equipe. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNadine - Merci pour votre retour. Nous serons ravis de modifier votre couleur, afin qu'elle soit parfaite pour vous ! En examinant votre profil, nous constatons que vous en avez déjà discuté avec votre coloriste pour une modification de la couleur. N'hésitez pas à revenir vers nous si besoin |
Not enough product for longer hair.I always struggle with covering my grey hair especially at the front of my hair. I am having to use 2 boxes combined to get great coverage. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHelen- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Qualität gut, Farbton nicht getroffenBis auf den Farbton war alles prima. Der Farbton war leider nicht so strahlend und kräftig wie ich ihn mir gewünscht habe. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosXenia L. - Vielen Dank für Ihr Feedback. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |