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Color Set
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66,591 Verificado Comentarios de clientes |
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Custom color set reviewI used my custom color set yesterday, may 23rd. It was supposed to be a coppery golden brown . It came out extremely dark! I’m not happy at all! I followed the instructions exactly. Very disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarie- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Viel zu dunkel :/Sehr enttäuschend.. Leider viel zu dunkel 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlexandra G. - Es tut uns leid zu hören, dass die Farbe nicht Ihren Vorstellungen entsprochen hat. Wir stehen fest hinter unserer eSalon Farbzufriedenheitsgarantie und werden gemeinsam mit Ihnen daran arbeiten, Ihre Farbwünsche zu erfüllen. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr. |
HaarbeschaffungMein Haare sind danach total kaputt und lassen sich nicht kämmen 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDiana F. - Vielen Dank für die Kontaktaufnahme! Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
NopeDidn't turn out at all how i asked or thought?? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNicole- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
not for meI did not like the color and the dye made my hair too straight. Please cancel. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVictoria- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
DisappointedColor came out uneven. Roots are a less intense color than the ends. All over blotchy effect. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosErin - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not very goodFast shipping but the color turned my hair a reddish brassy color instead of lighting it to blonde, had to have it professionally fixed will not buy again 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngela - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color was okay. So much promise but just okay.First thing, they indicated that they’re going to send a brush with the kit, and that never happened. No brush with the kit. Good thing they included gloves. It’s like my kit was packed in a hurry and I get that. I just didn’t like that they say too much nice things about the the product but didn’t hold up to their word. There’s not much difference really with just using retail brand hair color.. The color and texture of my hair is the same. If there are changes, they’re barely noticeable. There’s so much promise on the product but it is just okay. I will be going back to my organic hair color. At least, I don’t have to expect more and still get awesome results as compared to this. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarmina - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope you are able to find hair perfection! |
Terrible colorI had specified that I did not want any Red or Gold in my color. I actually prefer beige, ash Unfortunately the color is so so red. It’s terrible. I will definitely cancel 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathy - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Need to try one more timeWas absolutely delighted. Then I washed my hair and the colour had faded quite significantly. I’m going to try it one more time, but I’ll leave it on longer; definitely more than 2-3mins on the body of my hair. Maybe my hair’s more porous than most...? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSinead - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |