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Color Set
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66,591 Verificado Comentarios de clientes |
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Failed experienceThe color was wrong It was horrible I would like to cancel and ask for a refund 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDalila - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Does not cover gray hair!Does not cover gray hair! Don't waste your money! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaureen - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
My first tryI loved how the product was presented in a nice pink box. Everything was easy to use from start to finish. Unfortunately, the hair dye has a very strong odor that burns my eyes & throat. If the hair dye could smell like soft fresh flowers, these products would be a hit! I would give a 5 stars, but the odor was way too strong. I do loved my hair color result, & I do like the shampoo with conditioner samples. They smell really good. Made my hair feels smooth, light & smell beautifully. I wouldn’t recommend anyone using this product in a small bathroom. Do it by a window or outdoor would be ideal. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDoris - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
DisappointedThe product smelled strongly of ammonia!! And I shouldn't have applied the color.......but I took a chance! The product made my hair dry and straw like to the touch and caused quite a lot of shedding. I would like to discontinue my subscription. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCynthia - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Hair colourI decided to dye my hair black... have to honestly say it was great when I first used it. Don’t smell like box dyes and didn’t itch my head. I decided to hold off on the review until I knew how the colour settled. The colour has only lasted 2 weeks, which I’m a little disappointed in as this cost way much more than a box dye. I dyed my hair 22nd May in the evening and today 5th June it’s back to my brown colour. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRoxy - We're truly sorry that our Coloring Tool did not provide the quality you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not impressedThe color ended up at least 2 shades darker than what was requested. Since it is permanent color I'll have to do some major work to correct. My healthy hair feels drier than before. I will not be using esalon again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSuzanne - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I want some newMy color didn't come out where want 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnn - Great news, your comment was received by your colorist! Your comment will be reviewed prior to your order date, and they will adjust your formulation according to your request. If they have any questions, they will reach out to you. |
diy haircolor made easyI found it easy to color my hair with this. I really like the fact that you can either use the bush or bottle to color. I noticed that after I colored my hair though, it seemed slightly hard or fried in a way? And I was hoping that the color that was meant for me, had more of a blue tinged to it. It only lasted a good 3 weeks before some white hairs were popping up too. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRichelle - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Liked the ShampooNot the color I was looking for.......but wasn’t completely disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTraci - Great news, your comment was received by your colorist! Your comment will be reviewed prior to your order date, and they will adjust your formulation according to your request. If they have any questions, they will reach out to you. |
Didn't cover white hairsI was disappointed in my color this time. I left the product on for even longer than the recommended 15 minutes after applied, and at my temples where I actually have white hairs that is why I am coloring at all, it did not cover the white/grey. Not happy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGrace - Great news, your comment was received by your colorist! Your comment will be reviewed prior to your order date, and they will adjust your formulation according to your request. If they have any questions, they will reach out to you. |