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Color Set
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66,689 Verificado Comentarios de clientes |
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I wanted to love itThe color didnt come out the way I thought it would. And didn't last. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLarissa - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not my favoriteThis color was much to red. It needs to be toned down. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinda - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
CancelI dont do not want you to send me any more produces and do not like the way you just keep sending me more when i did not ask you to.... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatricia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Still too darkI prefer more of a “bleach” blond look - wish I could send a pic 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTiffany - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not the color I wantedThe kit was nice and well organized , easy to use but not the color I wanted. I chose darkest dark brown but wanted a rich tone. I got a color that’s much lighter then I wanted, it’s so red ! I wanted rich but this is extreme. I hope the 100% guarantee is a real thing cause I’m not happy. I’ve been holding off dying my hair and thought I’d spend extra And get Esalon but I’d probably have been happier with a superstore box dye. I really wanted to like this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color still too darkThird try and the color is still too dark. I'm not sure what's the problem. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJb - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Tone/ overall color nice but flat no dimensionI liked the tone of this one and it wasn't as brassy, but it still looks really flat to me. Also only coloring the roots have made my bottom of my hair much lighter than the roots. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaura - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Copper undertones instead of light brown to dark blondeMy hair naturally has golden undertones with a bit of copper mixed in and I like that, but the way things went, I lost all the golden undertones to reddish copper and got no lightening of my hair. I am deeply disappointed and don't like giving reviews but after crying about the end result, I didn't feel like I had any choice. My hair is too long to just cut it and grow out again and too dark to just dye over so I'm stuck and it feels horrible. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlicia W. - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Cancel all ordersNot happy at all. The color did not take correctly. Hair is all kinds of shades and my natural light brown hair with a little gray, did not color at all. The highlights in my hair pick up some color although not full coverage. My hair is a mess. I followed instructions to a tee. Box treatments from the stores work, don't waste your time and money on this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTeresa- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
DéceptionCouleur trop foncée et néanmoins insuffisament couvrante. Déçue, je ne recommanderai pas. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarie-Anne H. - Merci pour votre commentaire. Nous sommes vraiment désolés d'apprendre que les résultats de votre coloration ne vous ont pas satisfaite. Notre garantie eSalon Coloration heureuse est primordiale pour nous. Nous allons vous contacter afin de remédier à cette situation, veuillez consulter vos emails pour plus d'information. |