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Color Set
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66,637 Verificado Comentarios de clientes |
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too darki was looking for a lighter color for my hair. i have very few highlights left in my hair but need it lighter 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulie- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Horrible, fo not recommendDried my hair out. Made my hair feelike straw. Hair still felt like straw even after deep conditioning. Color didn't even last 10 days. My un h of grey out growth looked like I never even applied color. My siser owns her own salon and she has taught me hiw to apply color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaroline - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Love the colorI love the color but I did not feel that it had as good of gray coverage as previous orders 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngel - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Did not cover gray wellFirst time using this product. I was very meticulous in following the instruction as my gray overgrowth is driving me crazy. For some unknown readin my left side gray was not covered well! So disappointing! I wanted to make sure it got civered that i did not even use the color guard sent. Tge hair bt my ear is just as if i hadn't used anything. I'll give it one more chance, if it happens again next time, I'm done!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHilda - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Red rootsMy hair color is reddish and brassy and it has ruined my previous blonde color, the roots are so reddish and I’m so unhappy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHannah - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
It's OkayI tried the dye twice, it fades quite quickly and the colour didn't take as well as i would have liked. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHarriet M. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected and did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
DisappointedI am very disappointed.. in the color, didn't cover some of the grays.. don't think I will order again.. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosValynda- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Really subtle red color compared to what I had selectedThe red in this shade is a hint at best. It's much darker and more brown than what I have picked. I'm pretty disappointed with it as it's not very exciting. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMegan- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not great for covering graysI am so disappointed! I followed all the steps in ordering and directions in coloring to a T, but unfortunately my greys aren’t covered and the color didn’t adhere to my hair well AT ALL. It literally didn’t match any of my original hair or old color so it just added a new color to the mix. I don’t want a redo. I wouldn’t trust to put this on my hair again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSue- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
I think I’m done trying this productThis is my third time trying this product my hair is so bad now worst then when I’ve use box drugstore dye my hair is Burned really weird used to red Stream static and frizz i’ve never experienced this in my life it’s for sure this product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAntonella- We never like to hear that our customers are unhappy with their results, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and add some moisture back to your hair! Thanks again for reaching out and giving us a chance to help you reach your color goals! |